I have just received an email from my provider. They have increased my direct debit by nearly £100 a month. I haven’t had the heating on, I use my washing machine roughly 3 times a week. No tumble dryer! I’m so careful with my electric usage. I’m actually in £350 worth of credit!
I just can’t afford it, I’m scraping by as it it. How can they justify this? I’m so worried about how I’m going to live