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UC claims review team

38 replies

unicornwonders · 31/10/2023 07:23

hi, thanks in advance for any advice that can be given.
i’ve seen messages circulating about an enhanced review team however i’ve received a message on my journal but it’s different it says it’s just from the UC claims review team and that they will contact me within 7 days to check i’m being paid the right amount and i may have to upload documents etc. why is my message different to everyone else’s and what will i have to provide? will i still get paid in the meantime. i’m an extremely anxious person so this has been on my mind all night as i got it at near enough 7pm yesterday. Has anyone else gone through this if so what was the outcome

OP posts:
unicornwonders · 14/11/2023 12:32

@Dana81 they said it would effect it but i’m not due to be paid yet so i don’t know. maine isn’t enhanced review team it’s just UC claim review team

OP posts:
BronnauMawrion · 16/11/2023 21:22

Enhanced Review Team is different to Universal Credit Review Team.
The UCR Team will only suspend payment if there has been no engagement (bank statements uploaded, ID verified, interview not attended etc).
The interviews can take a while to schedule once a clakmant has sent things in because the UCR teams have big caseloads and limited time in their diaries to book appointments.
Don't panic. Your money won't stop if you comply with the Review.

unicornwonders · 17/11/2023 06:55

@BronnauMawrion is the ucr team random checks? do you know what questions they will ask

OP posts:
Jjllww · 03/09/2024 19:38

Hi what's universal credit UCR mean when it's in your journal asking for another review claim after having one only a week ago

Hangryjinkyboy · 09/01/2025 14:07

Hi I've had the same . Provided bank statement . Old passport. Grtting calls tmrw . I'm worried too

rockingbird · 13/01/2025 14:07

Hangryjinkyboy · 09/01/2025 14:07

Hi I've had the same . Provided bank statement . Old passport. Grtting calls tmrw . I'm worried too

I had my call Friday, was very standard questions. It's nothing to worry about unless you've got another income coming in you haven't disclosed or your selling online etc. was over in 10 minutes, very nice lady and not at all intrusive. Try not to worry!

Hangryjinkyboy · 13/01/2025 19:38

Thanku. So much thought it was last Friday its this Friday. I suffer from panic attacks and this wasn't helping. Nowt else coming in , I wish. Thank u for easing my mind x

rockingbird · 18/01/2025 08:24

How did it go?!

Hangryjinkyboy · 18/01/2025 13:41

U were right very nice . I have a loan from credit union . I pay every month ,queried that thought I was saving with them. That was all she seemed concerned about. Stressed for nothing lol. I hope xx

rockingbird · 18/01/2025 15:56

Pleased it went well @Hangryjinkyboy it's such a worry isn't it! I certainly wasn't expecting a deep dive into my bank accounts but I do understand why they do it!!

Hangryjinkyboy · 18/01/2025 21:05

Seemingly I hadn't had a review for yrs. So understand now why now

Hangryjinkyboy · 18/01/2025 21:07

Totally now. As so many folks online make a good living. But not my business. Just glad all good even though I'm just getting benefits due to ill health

Hangryjinkyboy · 18/01/2025 21:08

Same ... but didn't mention much except savings and income. Lol which I don't have xx

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