Hey all!
I'm still fairly new to UC and I'm getting confused and anytime I ask a question to help clarify they just confuse me more.
The part that's confusing me most is my housing part. How much they pay towards my rent each month changes, even though my income does not. It's the same every month.
In October last year a note on my journal saying the following:
From 15 October 2021 we'll pay £950.00 of your Universal Credit to your landlord once a month. If your rent is more than this, you'll need to pay the difference.
Was that meant to mean that they'll pay £950 of my rent?
I have a 4 year old daughter and live in a 2 bed flat. And with the energy prices going up I'm getting seriously worried about money now and UC don't seem to want to answer that question. All they respond back with is a confirmation of how much they paid to my landlord and as I say it varies, sometimes it's -£100, but it's also been close to -£500.
Thanks for any advice people can give!