What did we do wrong? Test and trace calls...

[sovielverloren]

There are some wonderfully knowledgeable people here and plenty of experience, so I am hoping someone can explain, advise or simply let me rant!
Relative arrived on Sunday from France. Double vaxxed and has been for months. Day 2 test booked. Passenger locator form filled in, all with no little difficulty but you do what you need to do.
Day 2 test done, negative, reported it (again easier said than done, an entirely different rant) and we just had a call from Test and Trace saying relative needs to quarantine.
When asked why, said everyone needs to unless exempt. When pressed on what they mean by exempt they say vaccinated. But won't accept vaxx status until it has been "confirmed" by Test and Trace. This doesn't appear to be what the gov advice is and obviously since Sunday we've been out and about enjoying a holiday which was the entire point of the trip. Have we misunderstood? I don't think we would have booked this if we knew all visitors need to quarantine until told otherwise!

Do they have am EU digital covid certificate showing they are fully vaccinated?

www.gov.uk/guidance/travel-to-england-from-another-country-during-coronavirus-covid-19

If they were vaccinated abroad then I don't think it counts here.

It does if the vaccines are on the approved list. There are links on the link I put above

www.gov.uk/guidance/countries-with-approved-covid-19-vaccination-programmes-and-proof-of-vaccination

@PheasantsNest

If they were vaccinated abroad then I don't think it counts here.

It does - dh was fully vaccinated abroad (country on the list within the link @dementedpixie posted) and doesn't have to quarantine when he comes to the UK, just take the day 2 test.

Test and trace are mistaken. If your relative is double vaccinated, and is on the list of approved vaccines by the U.K. just go about as you like.
They can't really to fine your relative for following the rules? Think you'll be ok.

Day 2 test done, negative, reported it

Why?

Pressed post too soon.

I wasn’t aware there was a requirement to report a negative result of the day 2 test….if there is I plead guilty and will hand myself in for sentencing next time I’m in the UK….

There is a requirement to report a positive Day 2 and AFAIK then and only then quarantine does then apply.

@notimagain

Day 2 test done, negative, reported it

Why?

I assumed we had to! We take regular lfd tests and report them all so I suppose it was habit. Honestly, the info is less than helpful! Thanks for confirming I am not going mad. Yes, they have the EU DCC certificate, it was Moderna which is on the list of approved vaccines. I have been round the houses on this today - I ended up phoning 119 who were as confused as I was. After 35 minutes they said they had no record of relative on their system so would need to deal with Home Office (as apparently they will send someone out to check). Gave me number for passenger locator form helpline, went through where could possibly have gone wrong. Nothing. Said 119 could help.. So no-one knows, no-one can deal with it, they appear to believe relative will stay home until someone comes round to sort it out. I did get an email address to send feedback so have at least got a record. Whether anyone will see it/read it/react to it is another matter.

Yes absolutely vaccinations should count. So bloody ridiculous given that rates of infection are ten times higher in UK than in France.

It sounds like a mistake so I would not isolate on the basis on that and ruin your holiday!
Ridiculous when people here don’t even have to isolate when someone in their household is positive!
Just carry on and go about your business.

If you are vaccinated overseas (eg you have an EU green pass), it is fine for coming into the country, but if you get pinged by Test and Trace because someone on your flight tested positive in their day 2 test, you weren’t vaccinated in U.K. and are therefore not in the U.K. system to verify the vaccine details, you do have to self-isolate.

Ah ..any chance T&T got in touch because your relative came into contact with somebody on their journey, rather than because of their test?

In that case T&T might be correct, Inhadn’t realized it but the rules in that case state:

“ NHS Test and Trace and the NHS COVID-19 app will check whether you need to self-isolate because you’ve been in contact with someone with COVID-19.

You do not need to self-isolate if any of the following apply:

you're fully vaccinated – this means 14 days have passed since your final dose of a COVID-19 vaccine given by the NHS…….”

note the wording - “given by the NHS”..Full link is here, be interested i any other opinions because I hadn’t spotted this facet of the rules.

www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/if-youre-told-to-self-isolate-by-nhs-test-and-trace-or-the-covid-19-app/

Have a look through the PLF they submitted to see if they made any mistakes - they should have a copy by email.

@notimagain is right. For test and trace you need to have been vaccinated in U.K. but you’re OK to travel here with a foreign vaccination certificate.

I should have mentioned (and thank you to those who raised it, as it was news to me) that test and trace were clear it was about quarantine after arrival, not a contact. It would be very early for a contact as well since they arrived Sunday morning, but possible.
I also omitted to mention that we did get a text yesterday with this message and a link to a dead Web page, and dismissed it as a cock up..
Re Passenger Locator form, a very friendly voice o the end of the helpline went through all the bits that could have caused a problem and it was correctly filled in. So it's a bit of a mystery! I do appreciate your thoughts in the absence of any official information and will update if we get to the bottom of it.

Thanks for the update…sounds increasingly odd to me..

FWIW the standard vaccines being administered here (France) are all on the UK approved list so it’s all ?????

This doesn’t make any sense. When I filled in my PLF on holiday I had to upload my vaccination certificate. It wouldn’t let me progress with the rest of the form until it had been verified (I accidentally scanned my 1st vaccine not my second and it gave me an error message), so I can’t see why/how the certificate isn’t already approved.

I didn’t upload my day 2 test though - I thought that was all done by the test provider?

Hmm @WiseUpJanetWeissiseup, I 'm not sure anything was uploaded with the PLF. And as for the day2 test, that took a phone call to find out what to do! I feel like we are some sort of country bumpkin not understanding the modern world. Rules changed on Sunday and it does feel that systems are not quite set up for things yet.
Honestly, if there was some sort of mistake at our end, I am sure we could easily sort it out. But we cannot figure out what it is, and the guy on the call from Test and Trace could not have been less interested in the situation other than repeating the need to quarantine! Anyway, no visit so far and they leave to visit other family members tomorrow. I am working from home so if someone pops round I will report back and point them round the M25 :-)

If you know you're are in the right and this is a "computer says no" situation then I would carry on as I know I am legally entitled to.
It's all well and good them threatening fines and people in hi viz jackets knocking on the door but this won't stand up in court, as thankfully, we are still in a country where you have to be proven guilty of a crime.

If all the information you've given here is correct then your relative is free to go out having followed all of the rules.

@sovielverloren

There are some wonderfully knowledgeable people here and plenty of experience, so I am hoping someone can explain, advise or simply let me rant! Relative arrived on Sunday from France. Double vaxxed and has been for months. Day 2 test booked. Passenger locator form filled in, all with no little difficulty but you do what you need to do. Day 2 test done, negative, reported it (again easier said than done, an entirely different rant) and we just had a call from Test and Trace saying relative needs to quarantine. When asked why, said everyone needs to unless exempt. When pressed on what they mean by exempt they say vaccinated. But won't accept vaxx status until it has been "confirmed" by Test and Trace. This doesn't appear to be what the gov advice is and obviously since Sunday we've been out and about enjoying a holiday which was the entire point of the trip. Have we misunderstood? I don't think we would have booked this if we knew all visitors need to quarantine until told otherwise!

The vaccines abroad allow travel without isolation.

If they are named as a ‘contact’ of a positive case the vaccines abroad do not exclude from isolation - the positive case was likely on the plane.

Had the same with a relative and unfortunately it’s the chance people take when travelling.

*The vaccines abroad allow travel without isolation.

If they are named as a ‘contact’ of a positive case the vaccines abroad do not exclude from isolation - the positive case was likely on the plane.*

Already discussed upthread and it seems the T&T call wasn’t the result of a contact during travel.