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Are Test and Trace just not bothering now?

47 replies

Bsmirched · 23/10/2021 12:10

Tested positive on a PCR test on Wednesday. I've filled in all the online information for T&T but haven't heard a dickiebird. Certainly no-one has checked in to see if I'm staying at home. Are they too overwhelmed with cases to bother now?

OP posts:
Tinysnickers · 23/10/2021 17:00

When I got a positive they only called on the final day of my isolation, apparently to check if I was ok or needed anything. Weird.
Today I've done a swab for ONS covid study which I'm expecting to still be positive as its only 5 days since the end of my isolation. I am anticipating all kinds of fun and games when t+t call me to say I'm positive and ask me to isolate. There is now a provision in the covid laws that means you can do the study if you've no new symptoms and not isolate if you've had a positive pcr within 90 days. However, I don't expect that t+t will know this...

Bsmirched · 23/10/2021 20:12

Well from everyone's responses here, the key word seems to be 'inconsistent'

OP posts:
Lemons1571 · 23/10/2021 22:24

I’ve blocked them. Couldn’t bear it when we were testing positive one by one (5 of us in the house). T&T said we could legitimately get 25 calls a day (for each person = 1 call for the positive test and 4 as contacts, equals 5 calls, times by 5 people in the household). Each call would repeat the same script (our legal obligations).

I couldn’t do it. Happy for them to send someone round from local public health if they want us to wave from the window or something. But 25 calls a day, I just can’t do it.

Ellmau · 24/10/2021 00:17

I tested positive Wednesday too, and I've had several calls.

Glitterblue · 24/10/2021 02:50

DD had positive PCR results on Thursday evening and DH had 3 calls from them on Friday morning and 2 in the afternoon! They said they would check back in during the isolating time too.

halloweenie13 · 24/10/2021 04:05

The working environment for test and trace / covid services staff and team leaders was horrendous I worked for the service from august 2020, to this late spring summer summer before changing organisation altogether. I also became a team leader for around 12 weeks before moving on and the working environment despite being predominantly wfh was incredibly toxic and hostile. Lies about shift lengths and patterns, I was screamed at on the phone and sent harrassive emails repeatedly by HR and senior agency workers (who didn't even work for us) and told during a period training new staff that I would be sued by them for using my nhs training notes to refer to for safeguarding help after not having access to the training portal for my new starts for 9 days, whilst also being held to a deadline to have them trained! A man who worked as a temp manager from an agency said he had watched my screen all day and berated me for only watching others not realising I was indeed a permanent employee and was monitoring my team's performance on their first week and was calling them to offer support. He then got his friend to send me abuse saying they would get me sacked etc.. I had already applied to new roles before this situation and left shortly after. I know a lot of people from my teams etc. who also had enough of the service.

Nonconformist34 · 24/10/2021 04:10

Our entire household tested positive three weeks ago. DH picked up COVID from teaching in a secondary school (where it is absolutely rife) and subsequently passed it into myself who is a frontline healthcare professional and four year old twins who are at school. T&T rang 12 times over the isolation period, 3 calls for each of us. I have to say we were impressed with them although it was a different person each time they called and the advice slightly differed and conflicting advice each time which to me is worrying.

I think they are prioritising who is the most likely to have transferred COVID to others and wanted to know everywhere all four of us had been and close contacts the 7 days before our positive results.

lateforschool · 24/10/2021 09:22

[quote Bsmirched]@trumpisagit if they're contacts from school, you won't. I'm a teacher and the information we have from DFE/PHE is that close contacts will not arise from a school setting, but from activities like sleepovers. Insane, but there you are![/quote]
So close contacts at school don’t count?????? That makes some sense as my daughter sits next to a boy everyday who then had Covid at end of week and no one notified us.
It’s quite stressful as It translates into parents and kids frantically trying to assess risk (if like us you have vulnerable family members)

AppleKatie · 24/10/2021 09:30

I run a youth group and 2 of the children (from 2 different families) tested positive within 48 hours of attending. Both sets of parents contacted me and said they had passed details of the group onto track and trace.

That was 2 weeks ago and I've had no contact at all. I understand that they tend not to contact under 18s but we have 6 adults helping with the group.....

This does not surprise me, the guy I spoke to about DS testing positive a few weeks ago-
A) had never heard of scouts b) didn’t believe that @xtownscouting.org was a real email address c) that scout huts typically don’t have landline phones!

We had one call per person in the house which was quite enough.

Bsmirched · 24/10/2021 13:01

@lateforschool I'm CEV myself and the whole situation with lack of contact tracing in school is mad. Parents can be told there's a positive case in their child's class but we can't tell them who, so they can't risk assess the situation themselves.

OP posts:
Lostinacloud · 24/10/2021 13:55

I think they’re focusing their efforts on the minor amount of unvaccinated people returning from abroad from what I’ve heard anecdotally. You know, the only travellers who to get back into the U.K. must have a negative test before arrival and who must now be continually punished for their personal medical choice Hmm

Flowerlane · 24/10/2021 16:49

My sisters household has all just finished isolation. 5 of them in the household all tested positive not heard from anyone during their isolation.

FindingMeno · 24/10/2021 20:25

I tested positive 2 weeks ago and test and trace were constantly calling, or so it seemed.

BettyOBarley · 24/10/2021 20:44

We were close contacts of 2 people who tested positive on Wed. Had a text from test + trace a few hours after their positive result to book a PCR, which we did, but heard nothing else, although I suppose they can see that we did the test.
When DH tested positive in January they were never off the phone!

CagneyNYPD1 · 24/10/2021 20:54

My DD tested PCR positive last week following a positive LFT. Completely asymptomatic. Test and Trace called within the hour. The call lasted less than 15 minutes. They were not interested in who she had been in contact with at school (Year 6) and let it up to me if I wanted to tell the parents of her classmates. Which I did.

Fast forward 10 days and another 10 children in the class have tested positive. DS was not child 0 as we found out that a boy in her class tested positive the week before and his mum chose to not inform any of the other parents (as is her right).

Test and Trace were more concerned with telling me about my legal responsibility to make DD self isolate at home. No follow up call. No checking.

CagneyNYPD1 · 24/10/2021 21:00

[quote Bsmirched]@lateforschool I'm CEV myself and the whole situation with lack of contact tracing in school is mad. Parents can be told there's a positive case in their child's class but we can't tell them who, so they can't risk assess the situation themselves.[/quote]
But that's the thing, parents aren't being told when there is a case in their child's class. Not unless it crosses the 5+ confirmed PCR results in a 7 day period. So in my dd's class, Covid has been bubbling away for the past 3 weeks nearly. But has now bubbled up due to the number of families having to do PCRs to go away for half term.

Madwife123 · 25/10/2021 20:08

They rang me 24 times in 3 days (all 5 household members tested positive) before I blocked them. Totally ineffective service. Ringing me to tell me I’m a contact of my daughter when I’ve just given them my details! And then the next day the same again as the next child tested positive. Drove me insane!

Suchi1 · 25/10/2021 22:45

They are bothering me! Every fcking day

Techno56 · 25/10/2021 22:49

[quote Bsmirched]@trumpisagit if they're contacts from school, you won't. I'm a teacher and the information we have from DFE/PHE is that close contacts will not arise from a school setting, but from activities like sleepovers. Insane, but there you are![/quote]
🤣 they even sound like they believe it don't they.

Can't think why my son and 90% of his friends have covid despite not seeing each other anywhere apart from school..

Claymorekick · 25/10/2021 22:57

Reading this is weird.. all these calls Shock DC2 tested positive a week ago, I was contacted by T&T the next day to go through the contact information and have not had any contact from them since.

DP tested positive on Saturday - they did the online form straight away. They have not been contacted by phone by anyone and other than the initial 'you have been identified as a close contact' email, neither have I.

Total silence here Grin

Metabigot · 26/10/2021 11:58

I think I've realised why they haven't contacted me.. I didn't want to have to keep running downstairs to get the landline when I can answer calls from my mobile in bed so I said I didn't have a landline, presuming they'd call the mobile instead.

They haven't once! So my top tip is don't give a landline number, only a mobile, if you want to be left in peace.

I gave all my contacts and info on the app so I've complied with my duty to pass on that information

notacooldad · 26/10/2021 12:04

JorisBohnson2
They haven't once! So my top tip is don't give a landline number, only a mobile, if you want to be left in peace

I've not had a land line in years and t and t got in touch with me on a daily basis.
It was hardly intrusive. A quick call one day asking how I was and did I need any help with shopping, medication etc alternated by a text message and on the final day letting me know that isolation was finishing and asking general questions about what my main symptoms were and how was I feeling and did I need any support with anything.

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