DD started showing possible covid symptom last Wednesday. Lat Flow test appeared to be negative . She was pretty poorly over the weekend, but LFT still looked negative. However, I have since realised that the lines can be very as faint as evap lines and it's possible that I missed it (long since binned). Regardless, we all stayed home to be on the safe side and on Monday, as she was feeling much better but still a bit ropey, I decided to take her for a PCR to be sure.
The website was glitching and despite trying several times to book, we were getting the same error message saying that there was a 'technical fault but your details have been saved, please try again'. I tried everything to make the booking but at the last screen, it kept failing so I couldn't get a QR code. At the point of trying to make the booking, we noted that her symptoms had started on the Wednesday - but we never got to the end of the online process.
We live very near a huge drive through testing centre, so I took DD and explained that we were struggling to book (showed them the error message on my phone) and they kindly let us test and showed us how to register the test when we got home. All fine - that's what we did.
Result today was positive. We were phoned but because we hadn't been able to make the website work, there was no official record of us saying when her symptoms started, so the man on the phone said that 'really, you should start your ten days today' . When I explained that she was actually out the other side but symptoms had actually begun last wednesday, he wasn't really sure where we stood as we hadn't been able to note them on the website. He suggested we call 119 and explain our situation to them. 119 chap was similar in that it was a bit of a 'grey area' but leaning towards 10 days starting from day of test.
Gov website wording is
"This includes the day your symptoms started (or the test date if you’ve no symptoms) and the next 10 full days".
Lat flow tests are now DEF negative and DD perfectly fine.
I know this sounds like I am trying to find a loophole, I'm not. We will do whatever is required legally, but the timeframe makes a massive difference to DD because of something that she has been looking forward to for a year. We will not break the law, but can anyone give me an idea of whether we are allowed to count her isolation from first day of symptoms? I have been googling for ever....