My sister has a number of underlying conditions which make her CEV. Unfortunately her primary condition on its own doesn’t make her CEV but her respiratory team have advised her to change her priority number ( from group 6 to group 4) as the combination of her various lung conditions make her CEV in their opinion. She has contacted her surgery but they’ve just sent her an answer saying they can’t change the groups and she has to contact the NHS direct. However the link they’ve sent her doesn’t have any contact details! Can anyone help?