Will try to lay out the facts / steps and then explain my thinking on why they've got it wrong:
- 13 yr DD's Dad and Step-Mum tested positive Friday. She been with both families last week
- DD already off school because CV in class
- As I've been coughing, and she unwell (nausea, headache, tired) I booked a test Fri eve for Sat
Now here's the thing; when booking the test you enter your (the adults) details first then add in the other people's names to be tested
- I entered in my info including email and mobile
- Used the 'add' button to enter in her as a 2nd person to be tested. I entered in my mobile number but I used the option to say she doesn't have an email address
- Received ONE confirmation email with QR code and 2 Separate appt texts
The test:
- on showing the QR code they said I should have a separate one for the kid but waves through
- They came over with 2 bags knowing both our names
- They asked our names again before us handing the bags over
Now this is the thing; is there a chance they could have mixed up the bags? I know that the results will always correlate with the bag via the bar code but;
HOW DO THEY KNOW WHICH WAS MINE AND WHICH WAS MY DD's?
We just have the one QR code. I can't remember them asking my first name when handing my test thru the window. At that point - and please, testers help here - do they on their handheld computers have to enter in a choice of names so I correlates with the bar code? Can they mess it up?
Just got the results; one email for me and 2 texts saying I'm positive and DD is negative. It doesn't make sense - I think they've mixed up the bags.
Can this happen?
The DD will be fine, I'm worried though because I'm fine enough to work but now it's against the law to leave the house. I'll get sick pay for it.
But what happens if the results have been mixed up? And I catch the virus again in 4 weeks time?
Can anyone who has been doing the testing let me know if there is a loophole in the process where errors can be made?
TIA