Why haven’t Test and Trace been in touch?

[ThornAmongstRoses]

One weekend at the end of October, my FIL went to stay with some family between Friday and Sunday.

On the Friday, one of the relatives wasn’t feeling very well, said he’d been a bit run down for w few days any felt it was stress related - but didn’t feel particularly ill and no he had no typical corona symptoms.

My FIL came back on the Sunday and on the Monday he started feeling quite a bit off.

On the Tuesday morning, the relative he’d been staying with said that yesterday (the Monday) he’d taken a Covid test and the results came back late at night to say it had been positive.

My FIL then went to get a test that evening which came back positive the following day.

What I don’t understand is:

When the relative got his positive, why didn’t T&T get in touch with him to ask who he’d seen over that last 3 days so they could be contacted and told to isolate?

And why, after my FIL got his positive, was he not called either to ask if he’d been in contact with anyone?

I thought the point of T&T was that all people with positive tests would be phoned and their contacts traced and informed?

Has this stopped due to the large case numbers and they are instead putting their trust in those who tested positive getting in touch with their contacts?

Well test and trace contacted my boss on the 5th November- telling her to isolate from the 24th Oct, after she came off a flight. I’m her nanny. The amount of people we’d come into contact with was scary. I was sent home for a day and a half as it was nearly up by then. Luckily we were all well.

They’re just pissing useless.

Track and trace never contacted my son after 6 of his work colleagues tested positive. Only one person out of 30 workers was contacted. From what I understand when you receive positive test results, you have to complete an online form to confirm contacts and phone numbers. Whether anyone checks that this has been done, I very much doubt.

Track and trace failed to contact me after being in contact with a positive case at work.

They failed to contact them because it's 'a world beating' service according to Boris. What do you expect when the contract was handed to a mate instead of someone actually competent? The failures have been all over the news for months, this is hardly a new development it's just your first experience of it. We could have driven numbers down low and avoided a second lockdown if they just made the system work!

The simple answer is that the 22bn paid for this system has been thoroughly wasted and isn't fit for purpose.
I know of people in a household where the wife tested +be but the husband's individual app never told him to isolate and luckily they used common sense.
I think the only place using a well working track and trace is within schools. My DD had a lesson Tuesday, teacher stayed home on Thursday and got a test and Friday, and we were told DD needed to isolate at 6pm. We were also asked to organise a test by school as her father is vulnerable and her best friend is too.
I booked a home kit Friday at 7pm and it only appeared yesterday at 9pm, at first the delivery was due tonight at 8pm!
The system is appalling and not helping matters at all. God help us after Free For All Five days and lockdown ending.

I received the results of my positive test on Saturday night; on Sunday morning I got a text with a link asking for my close contacts (obviously including my husband), he got a text and email within a couple of hours.

I wonder if the process varies depending on how you give the close contact info etc

Can't find any data for this week but as of 11th November they only reached 61% of contacts. Bloody shocking that Dido has kept her job, if anyone else performed that shoddily in the private sector they would have their arse handed to them. The news outlets aren't even interested, the service is so consistently bad that it's now become too boring to cover!

www.health.org.uk/news-and-comment/charts-and-infographics/nhs-test-and-trace-performance-tracker