I know the law will be that from Thursday we are not allowed to stay away from home, so I want to cancel my booking with Premier Inn next weekend.
However are hotels, by law, prevented from accepting a booking?
I booked the cheapest 'no flex, no refund' booking,.
Their website says:
Please note, we will not be able to offer refunds for cancellations which fall outside of the terms and conditions applicable to your rate type, noting in particular the enhanced flexibility we have provided with our rates...However in the event the Government introduces stricter lockdown measures which makes it illegal for Premier Inn to permit you to stay at the hotel you’ve booked (for example we are only allowed to let key workers stay and you are not a key worker), we will consider refunds on a case-by-case basis. You remain responsible for your own compliance with law and you should ensure that you keep up to date with regulations and guidance applicable to you... Where we cannot accept your booking due to legal requirements on us, we’ll need to contact you to cancel and refund or amend
So - have the Gvt put legal requirements on hotels - or just on potential guests?