NHS app telling me to self isolate for 4 days?

[Yellownotblue]

I open the NHS app every day. Last night I had a message on the app, telling me I need to self isolate until 9 October. The message was not there earlier.

I’m finding this puzzling and have a lot of unanswered questions.

My understanding is that self iso is meant to be for 14 days after contact. Therefore, if I need to self iso until 9 October, does this mean the day of contact was 25 September? Why would anyone be asked to self isolate for 4 days only?

If I’m right about the 14 days, this raises more questions still as I didn’t have the app on 25 September. I downloaded it a few days later. How can the NHS app track me for an event that took place before I had the app?

I haven’t been contacted on the phone by track and trace, only on the app.

It’s also strange that I didn’t receive any notification- I only found out because I opened the app. Otherwise I wouldn’t know. There was no banner, text or anything else.

I really want to comply with rules, but all this confusion and opacity isn’t helping at all. This is frustrating and stressful.

@janetmendoza

T&T just isn't fit for purpose right now. DS started to get ill last Sunday. Couldn't even manage to book a test until Thursday and only got results yesterday night. 9 days into his illness! He was positive and now has to isolate until tomorrow, which is surely beyond ridiculous as if he hadn't chosen to self isolate could have been cheerfully passing on the virus for nine days! Some people are getting their results after the whole time has passed during which they should have isolated. We as householders now only have to isolate for 4 more days

You do know that if you or someone in your household develops symptoms you all have to isolate for 10 (symptomatic person) or 14 days (no symptoms) or until the result comes back negative.

@Dotinthecity

I deleted the App 24 hours after downloading it. It's absolutely useless.

I've kept it so I can scan the QR code for anywhere I really want to go but I have Bluetooth and contact tracing turned off. I presume that means I won't get any random notifications?