My DD's university (York) has demanded full fees for 2019-20, despite the fact that they didn't hold end of year (1) exams. I have read the discussion about online lectures and am not querying payment for these. However, they still wanted approx £2000 for a summer term, in which she received minimal lectures and no exams. Other universities held exams, even if they were open book ones. Does she have a case and if so, any tips for complaining? They are telling her that they won't accept her for Y2 unless she coughs up. Any advice gratefully received!