Where can we go for help?

[BastardVirus]

My mum, long history of mental illness, has had CV symptoms for about 10 days. Lives alone. Seemed to be getting better but much worse now - breathless, vomiting, high temp. Has slept constantly pretty much for a couple of days. Is clearly terrified but has always been very anxious/sceptical of 'help'.
My sister called 111, who called our mum. She doesn't remember what they said when they called, just wants to sleep.

She is definitely very unwell. No-one we know lives nearby to check on her. 111 won't speak to us, only her. She's unlikely to speak to them at all, certainly the truth.

What can we do? Please help. My sister is thinking of driving there (2 hours) to check on her. Is there a better way?

Pleading bump

Sounds like 999?

Call an ambulance to her address - call 999 - she sounds very unwell and definitely worthy of a call to the emergency number.

Would the police do a wellness check? In normal times they will but I don’t know if there are restrictions in place... she wouldn’t be priority if there are actual crimes taking place but it would probably be quicker than driving two hours.

999 to her address, if she’s breathless and struggling to stay awake then she needs urgent help. I would explain everything when you ring and they may be able to help.

I've just relayed that to my sister. I'm not in UK so can't make the call. She's trying 111 again first and explaining she will have to call 999 if they can't help

I forgot to say, thank you all. I'm finding it hard to understand what the UK medical response is at the moment as I'm not there

Encourage your sister to phone 999 if she doesn’t get anywhere with them. It’s likely they’ll send the police to actually assess the situation properly.

The medical response is patchy at the moment tbh, there’s a high threshold to get 111 to escalate past self care at home. I would be concerned too if I didn’t trust my parent to engage with 111 by telephone.

I've asked her to. Surely they wouldn't send the police for a medical issue though?

I'd call 999. At least then you know she will be properly assessed by a paramedic and hopefully will get help. Too may people have ended up staying home when they should have been admitted.

I think if I were your sister I would be on my way there aswell as calling 111 en route (if safe to do so)

I should think it would depend on how busy the ambulance service is. They’ll want someone to respond to her once they’re alerted. The police will request an ambulance if they think it’s necessary though.

How worrying, yes if no joy with 111 call 999

Thank you all. The ambulance went in the end but she refused to go in with them. There's nothing more anyone can do if she won't accept treatment.

I've just posted a similar thread about my mum who works for the NHS and is very high risk but won't listen to me either.

I hope they can talk to her somehow to get treatment if she needs it, to me it sounds likes she's very stubborn but she needs to listen if she does infact need medical help. By the sounds of her symptoms anyways , even if not CV , she needs help. I hope things get sorted for you and her x

How distressing for you all.

You and your sister are doing all you can, please take some comfort from that

I’m so sorry OP, what an awful situation. I hope that she’s ok.

Hoping she gets the help she needs!