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Registered as vulnerable - what happen next?

15 replies

MaggieFS · 28/03/2020 20:13

I completed the registration as vulnerable on the gov.uk website, has anyone else done the same and know what happens next? I'm getting close to needing a supermarket delivery and this seems to be the only way to get one now. I didn't even receive an email confirmation that I'd registered - it didn't say there would be one, but typically when you sign up for stuff you get an email. Just keen to ensure I'm on the right tracks.

OP posts:
Selfsettling3 · 28/03/2020 20:18

Nothings as far a we know. Some rumours you can get priority home delivers from Sainsbury’s but that only seems to be for existing home delivery customers.

www.mumsnet.com/Talk/coronavirus/3864175-Help-for-extrmely-vulnerable

MaggieFS · 29/03/2020 21:45

Thanks for replying. I already shop with Sainsbury's and Ocado fo deliveries, but haven't had contact back from either to enable me to access the slots. So I have no idea if it's a matter of time or something has gone wrong. It feels like a dark pit of unknown between me inputting data into the gov.uk website and Sainsbury's or Ocado then being able to match it up and say 'yep, Maggie is one of our customers, crack on'.

OP posts:
wazzablue50 · 31/03/2020 14:12

Exactly the same. I've just contacted the website and left a query.

wazzablue50 · 31/03/2020 14:15

Sainsbury's Website says this:

"We’re working with the government to identify those in England who are extremely vulnerable and have shopped with us before. If you got a letter from the NHS and registered on GOV.UK as extremely vulnerable to coronavirus, your details will be passed to us and we’ll be in touch soon."

flapjackfairy · 31/03/2020 14:22

Our son should be on the shielded list but doesn't appear to be. We have registered him but not heard a thing. No letter or acknowledgement. My bil has had his first free box of food yesterday but what happens if you have been missed off the list I have no idea.

flapjackfairy · 31/03/2020 14:24

If you are on the list op you should be getting free boxes of food once a week.
We don't need the food luckily at the moment but it seems v hit and miss.

Looneytune253 · 31/03/2020 14:27

I signed up on behalf of a shielded relative. The council called yesterday and asked if it was ok to pass on phone number to a local voluntary organisation and they would call at some time today. I think they're delivering food hampers to their door and picking up medications where necessary

IncognitoIsMyFavouriteWord · 31/03/2020 14:27

I'm on the list and still cannot get on Sainsbury's. I haven't had a community box either (not that I need one). Luckily Asda hasn't been an issue.

I just think in these times that not everything is matching up. I know people who have received letters for their spouses who have been dead for 3 years.

DGRossetti · 31/03/2020 14:34

From experience, I hope you can whistle ? "Registered" a week ago, and not a dicky bird since. We just went shopping on Saturday like normal.

LittleLittleLittle · 31/03/2020 14:45

I registered last Monday 23rd when I got my text message but without my NHS no. I re-registered with my NHS number when I got my letter.

On Saturday 28th at 5.38pm I got a phone call from my local council asking if I needed food.

By then I had sorted myself out with some help from a volunteer and some online deliveries which arrived at the end of the week.

If you need help you are better of asking someone from here - covidmutualaid.org/local-groups/ - then waiting for the government.

DGRossetti · 31/03/2020 15:33

If you need help you are better of asking someone from here - covidmutualaid.org/local-groups/ - then waiting for the government.

Sadly most vulnerable people knew that years ago. Certainly DW (who I was registering) does.

MaggieFS · 31/03/2020 20:19

Thanks everyone. In my case I'd registered because pregnancy was on the list as a reason, (I hadn't expected it to be, but came across it when registering for my mother), but now they've updated it to pregnant with heart conditions, so I don't now expect to hear anything. I would be mortified if it had led to a food parcel, I was doing it to try and get a ruddy online delivery slot. Fully aware others are in greater need and slots still seem to be gold dust, so we will continue to go to the supermarket.

OP posts:
PumpkinP · 31/03/2020 20:24

It’s only extremely vulnerable that can register

Clymene · 31/03/2020 20:24

It won't lead to a food parcel OP don't worry. They're only going to people with the very severe conditions listed on the government's shielded list.

People who were originally listed as vulnerable have been left high and dry. You won't be eligible for a priority shopping slot as you're not elderly so you'll have to slog it out with everyone else

FourTeaFallOut · 31/03/2020 20:36

I'm on the shielded list, I'm not a customer at Sainsbury's. And we are a family of five, I don't think there's a box big enough. So far, I've managed to get a click and collect for next Monday but that took many hours of stalking websites.

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