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Coronavirus: your nursery/childcare setting questions answered by the Early Years Alliance

2 replies

RowanMumsnet · 20/03/2020 10:48

Hello

Understandably parents have had a few urgent questions about nursery/childcare setting closures, and in particular what they can do if they or their partner have suddenly lost their jobs or had their income reduced.

Our friends at the Early Years Alliance - an educational charity representing 14,000 early years membership organisations - has kindly offered to answer some of the questions we saw being asked most frequently.

Obviously they're under a lot of pressure at the moment, with many early years organisations facing huge financial challenges, so this isn't an ongoing Q&A - but let us know if you have any really burning further questions and we will see if we can get answers.

NOTE FROM MNHQ: this information is dated March 20 2020. We will do our best to keep it updated, but please let us know if you think we need to look again at any of the information here.

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If nurseries close down because of Coronavirus/Covid19, do I have to pay full fees?

This will depend on the terms and conditions as set out in a parent's individual contract with their childcare provider. We would advise parents to check their contracts if they have them to hand, or to discuss with their provider directly. It's important to remember that when these contracts were drafted, a global pandemic that resulted in mass childcare closures, potentially for several weeks, would have been unthinkable so it may well be that providers are willing to offer some flexibility on the existing terms of their contracts. That said, we would stress that providers are facing incredible financial challenges themselves, and many will still be required to pay staff wages and rent during times of closure. The government has said that it is "asking providers to be reasonable and balanced in their dealings with parents".

If our household income is badly affected by Coronavirus and we're having difficulty paying fees, what should we do?

We know that these are worrying times for parents, particularly those worried that they will face difficulties paying fees as a result of the impact of Coronavirus. In such circumstances, we would recommend speaking to your provider in the first instance and making them aware of your concerns. Again, it may be that some providers are able to offer some levels of flexibility, though of course, many are facing significant financial struggles themselves. The Early Years Alliance is actively lobbying government to provide financial support for both families and providers during the coronavirus outbreak.

Do all nurseries have to close, other than to children of key workers?

While the government doesn't currently have the legal power to close childcare providers at the moment, the Coronavirus Bill which is going through Parliament will give it the ability to do so.

The Department for Education has been clear that all providers are expected to close to all but vulnerable children and children of key workers as of Monday 23 March. This applies to all registered childcare providers in England, regardless of whether or not they receive government funding. It is important to note that this does include childminders as well as nurseries and pre-schools.

It's worth remembering that the reason for these partial closures is to keep local communities as safe as possible during the coronavirus outbreak and to minimise the spread of the virus. For this reason, we would expect that providers will follow government guidance on this. Parent classed as key workers have also been asked by government to only use childcare if they are unable to look after their children at home.

Do you think nursery owners will act on a case-by-case basis or are they likely to act together as a sector on this?

The majority of the childcare sector in England is made up of single-site, small providers and childminders, and so the likelihood is that providers will act on an individual basis, and make decisions based on what is most sensible and sustainable for their respective businesses.

Are nurseries insured for events like this?

This will depend on the insurance cover your nursery, pre-school or childminder has. However, many childcare providers are not covered for closure due to Coronavirus, and in particular, closure due to a government order (rather than an outbreak at the setting itself).

RowanMumsnet · 24/03/2020 12:27

[quote SuefromBudgeting]@RowanMumsnet

Again, it may be that some providers are able to offer some levels of flexibility, though of course, many are facing significant financial struggles themselves

So Early Years Alliance are claiming it's in the nursery's gift to offer flexibility? When actually they might not legally be able to charge parents for a service they can't provide for several months.[/quote]

Thanks for these points - we'll ask Early Years Alliance whether they have updated guidance on this point

RowanMumsnet · 26/03/2020 13:57

Hello

Apologies for the delay following up with more EYA responses - we were a bit overtaken with organising the DCMO webchat yesterday.

It feels only fair to say that we requested the EYA comment on this issue - they didn't approach us. Any implication that their comment is the last word on the issue is an error on our side, not on theirs. The aim was to get some informed commentary from the childcare workers' side to help parents who might have been bewildered/unsure about what to do in extremely unusual circumstances.

Here we go with the EYA's further responses:

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"If a parent feels that a provider is being unreasonable in the enforcement of their parent contract terms and conditions, they would have the right to legally challenge them."

"However, it is worth remembering that this is a constantly changing situation, and government announcements about financial support for childcare providers - such as the continuation of 'free entitlement' funding, a temporary pause on business rate payments and most recently, support for staff wages for nurseries and pre-schools, though not childminders - while positive, have been piecemeal and fragmentary in nature, and so many providers are still having to adjust to the latest government changes."

"As such, it may well be that some providers are willing to offer more flexibility on the existing terms of their contracts than they originally thought, and we would advise any parents worried about their provider's stance on fees to go back to them and confirm whether or not they have changed."

I'm going to be working additional hours (nhs) and will have a massive increase in nursery fees due to grandparent not being able to help anymore and due to the increase in hours. I want to do all I can to help but as a single parent I’m worried about paying the additional fees. Do you know if there will be any help for key workers with this?

"This is an issue that the Alliance has raised with the government - however, as yet, no support for increased childcare costs for parents no longer able to rely on informal care has yet been announced. However, government policy on these issues is constantly changing."

"In the interim, we would advise all parents concerned about the cost of childcare to ensure that they are taking advantage of all existing government support on costs, such as tax-free childcare. Information on these is available on the Childcare Choices website: www.childcarechoices.gov.uk"

I am a key worker with a 18month old. My husband is a key worker. Can you explain if we have to send our toddler to school? Or will they go to an age appropriate setting? Thank you

"The government guidance on educational settings staying open to the children of key workers, as well as vulnerable children, applies to nurseries, pre-schools and childminders as well as to schools. We would advise key worker parents, and parents of vulnerable children, who are seeking appropriate early years care for their childcare to contact the Family Information Service of their local authority, who will be able to support them in identifying suitable childcare."

I have key worker children. Their parents have given me a copy of a letter from their employer, stating that they are key workers. Those that thought they might be, but weren't have also been given a letter stating that. Are settings supposed to request documented evidence? I didn't know these letters existed until I was given them.

"New government guidance published today (Tuesday 24 March) states:"

"If it proves necessary, settings can ask for simple evidence that the parent in question is a critical worker, such as their work ID badge or payslip.

"Childcare providers can take a decision not to provide a place where they are confident that a parent does not meet the government definition of a critical worker. If problems occur that cannot be resolved between the provider and parents, settings should speak to their local authority."

www.gov.uk/government/publications/coronavirus-covid-19-early-years-and-childcare-closures/coronavirus-covid-19-early-years-and-childcare-closures#funding

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