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Coronavirus: Leisure centre requesting medical note?

4 replies

Vallmo47 · 17/03/2020 20:44

Self isolating entire household for two weeks due to coronavirus symptoms. My daughter attends swimming lessons at local leisure centre. Have emailed them nicely asking if they will freeze her membership, just until self isolation ends in 2 weeks. They’ve said no, I have to cancel her membership or pay up anyway. I understand businesses are struggling right now which is why I asked to freeze account and not cancel it. They have a month long cancellation period which I’m still forced to pay for if I cancel her membership, they advised me of this although I never asked to do that.
Someone in management emailed me back today requesting a medical note from GP to prove my child has Coronavirus. I wrote back saying the government advises me to avoid GP’s and hospitals so taking a child with symptoms of Coronavirus JUST for a medical note would be unreasonable! I will absolutely not attempt to follow that advice. (It really worries me that someone thinks I should given what PM said yesterday).

I’ve been loyal to this place for 15 years and just feel they could perhaps make an exception in such exceptional circumstances and freeze her account for two weeks. AIBU to feel that?

(To add, myself and my husband are not being paid during self isolation so this adds to my reason for asking them to please freeze account for two weeks. Every penny counts for us at the moment and I have explained this to management).

OP posts:
dementedpixie · 17/03/2020 21:03

Our local leisure centres have all closed from the end of today. They are automatically suspending monthly direct debits

TARSCOUT · 17/03/2020 21:13

Although I understand where you are coming from they are open for business so are fulfilling their part of the contract. You may be one of many which means they can't pay their staff. Vicious circle I am afraid.

Devlesko · 17/03/2020 21:17

They should be closing now anyway.
Was this before the announcement of the "supposed" bailout for the Leisure, Hospitality, and Tourism industry?

Vallmo47 · 17/03/2020 21:40

Thank you for your comments. Received an email tonight assuring me it’s business as usual at leisure centre. I think this is likely to change so will just hold fire for now. 🥰

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