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To incentivise home delivery shopping?

2 replies

Leflic · 14/03/2020 11:26

I always get online shopping delivered. Usually Tesco as we haven’t much choice here.
Lots of items were out of stock so I de used on an Asda delivery. They were even worse!
I went to Asda in person at 7 am in the hope of actually getting some things I wanted. So busy and despite the store being a massive 24 hour one, there were no loo rolls at all and all the expected shortages. I was a bit shocked as I only go to small local convince stores got top up shops that seem to be coping.

So why don’t the big supermarkets name home delivery more workable? They can limit certain goods some everyone gets some, shops know what they need to order, less chance of retail staff getting sick and basically more advantages for everyone than the scrabble atm.

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Meckity1 · 14/03/2020 11:29

My understanding is that the shops lose money on home deliveries. They have to pay fuel, wages, insurance etc and they don't usually make that much of a profit on the items.

In fact, I was wondering before this hit if Tesco were considering easing out of the delivery market as their delivery saver had doubled in price and the new Clubcard Plus, while you can save money with it, is only possible to use instore. It doesn't apply to online transactions.

Leflic · 14/03/2020 11:40

That’s interesting. I do wonder how Amazon makes any profit sometimes as my cheap random items arrive the very next day.

There were loads of Asda people “ picking” for hone deliveries so it’s obviously more popular recently but you could tell many of these would be disappointed as they competed for goods with shoppers physically in the store. Just seemed very odd.

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