in early July I thought I had submitted a reconsideration for adult disability payment which they had I think 8 weeks to respond to. I didn’t hear anything back so ended up making a complaint a few days ago. They phoned me earlier today to explain I had actually submitted a change of circumstances off the back of their decision letter not a reconsideration, but as we spoke they said they were going to send my change of circumstances off as a reconsideration on my behalf and my 56 day wait starts from today.
I had to manage the claim myself and have problems with processing/understanding/paying attention/reading sometimes because of my disability, if they decide to award me can I ask them to back date it to when I had submitted the “change of circumstances” by mistake. But I don’t think that’s fair
I will probably contact citizens advice if I can’t get answers here.