Although I do think you sound a bit bitter mosman, unfortunately I do think you have a point.
When I was in refuge, the staff took all the donations and kept them locked up, we actually broke into the room to get a few essentials. My engagement ring was stolen, along with some other bits. Food wasn't even safe!
ipod would have been pointless without computer access. Space in the one I was in was very limited. a family gets one room, so I had a room with a single bed, a bunk bed and a cot. No room to swing a cat. Dressing up even would have been quite difficult. I think the roller skates is a nice idea, def something I would have appreciated, as I desperately needed to get the kids out and about while living there.
I was very appreciative of having the refuge service, and wihtout it, I would never have gotten out. But I'd be very wary of donating because of my previous experiences. Really, for me, it was just hell for three months, but you have to get through that. Some of the staff were nice, but really the support was minimal. It was get in, here's your room, fill out forms so they can claim huge amounts of housing benefit on your behalf, and then sit back and wait to be rehomd.
I would also have loved more help once I got out. At least in the refuge there are people there, then you leave, get given an empty flat, no cooking facilities, no furniture, no bedding, curtains, carpets. I was 8.5 months pregnant and had to start over with nothing, and very little support! The refuge is only the start of it, and quite a few women end up returning to partners after leaving the refuge.