I almost had to wrestle Tixylix from teh hands of the sales woman in the pharmacy - anyone else had trouble buying it?

[LynetteScavo]

After a very disturbed night with DD, I trot of the Chemsits this afternoon to buy some cough medicine for her.

Me: "Hello, do you have any children's cough medicine, for a dry, night time cough please?"

Sales Lady: "How old is the child?"

Me; "They're 4 and 6."

Sales Lady: "Well, it's NHS advice not to give children cough medicine now, so I advise you give lemon and honey."

Me: "Well, my question is; do you have any children's cough medicine?"

Sales Lady; "No, I don't think we do."

Me: "How about this one?" (Pointing at the Tixylix DRY COUGH - PHOLCODINE- soothes dry coughs 2-10years)

Sales Lady; "Well, maybe, I'll have to check with the pharmasist" Asks pharmasist; "Would this be OK for a 2 year old?"

Me: "They're 4 and 6"

Pharmasist; "Well, it's been proven that it doesn't work very well, so it might be best to give honey and lemon."

Me: honey and lemon didn't work last night, I think we all need a good night's sleep and I'd like to try this."

Pharmasist: "Well, I suppose....."

Sales Lady "That'll be £3.55 pelase."

I've come home and googled, and haven't found any horrifying evidence that pholcodine is the work of the devil.

Why do they have it on display if they don't actually want to sell it to people.

I've had trouble too. My DS is 7 and they refused to sell it to me at first. They said the packaging needs to be changed for older children. They eventually sold it to me.

Next time I needed some, I just said he was 10 - couldn't be bothered with the fuss!

The pharmacist in Boots refused to sell me Tixylix Nightime on Saturday because I didn't know they had changed the age advisory so gave DS's real age (5.6). I just sent DH in on his own and told him to lie.

i had the same problem trying to buy minidex. my 18mnth ds does not have a varied diet so was advised by hv to give him minidex. you think i was asking for a bag of coke the way she started nagging me about how i would better trying to vary his diet instead. i do try he just refuses. i just left without it.

what is the legal (!) age for tixylix now?

They are only doing their jobs.

YES!! me too! its getting ridiculous now!

It was the Coughs and Colds that they refused to sell me even though my doctor had told me to get it!!!

My friend had trouble when she went out to get me some for my 4 year old ds. The pharmacist refused to sell her it at all even though she said she wanted the bottle for her own older child because she'd already mentioned my 4 year old.

The stupidest thing is that she went to the general store next door where she was served by a shop assistant who didn't even ask who it was for and just sold her it.