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Hospital records not sent to GP

13 replies

Starsonsky · 14/10/2024 19:32

Hello, I will start posting here because I cannot find anything online. My baby girl 5 has been very sick for the past 2 years and many times we went to Hospitals and received antibiotics but they (3 Hospitals) didn't sent reports back to GP ,GP barely have anything like 6 visits
How do I ask for the reports ,I already called Hospitals and asked GP but nobody cares and nobody sends back anything. I have asked my GP secretary to request the Reports but I feel that I am not asking with the correct terms? (I am foreign and still learning)
Many thanks

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Freakingoutbigtime88 · 14/10/2024 21:19

Do you know the dates of the visits and the names of the hospitals attended? This will help narrow down the search.

You need the hospital discharge letters. There will be one for every a&e visit whether she was admitted or not.
Your GP surgery should have a team that deals with this kind of thing. Something like a care coordination team or maybe a medical secretary.

Gingernaut · 14/10/2024 21:23

Was the hospital in a another area to the GP?

Does everything happen by post?

nocoolnamesleft · 14/10/2024 21:24

Were they actually seen by hospital staff? I've had parents complain that they;d been seen by the hospital and it wasn't on hospital records, and it turns out the child had actually been seen by the out of hours GP service that happens to rent rooms on the hospital site, but has a completely different computer/records system.

Freakingoutbigtime88 · 15/10/2024 08:31

I work in the admin team in a GP - we get some things by post, some by email and some electronically.
It doesn't matter if it's out of your GP area, the letters should still make their way to your GP.

Freakingoutbigtime88 · 15/10/2024 08:33

And if it was an out of hours doctor then @nocoolnamesleft is right that it wouldn't be a hospital discharge. But something should be sent to the GP to say you attended out of hours and the reason why

Starsonsky · 15/10/2024 16:43

Hi yes! Seen by A&E and received treatment, indeed it is a further hospital ,I feel that my GP doesn't have anything from this Hospital

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Starsonsky · 15/10/2024 16:46

Hi , it is further than my area and no nothing ever from this hospital by post .but nothing at all either online. I contacted my GP secretary to chase this but not sure if I can resolve anything. One time I did call another hospital and still they haven't sent anything, those are Urgent care

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LIZS · 15/10/2024 16:47

That is not unusual. Are the details on nhs app? Otherwise submit a dsar to each hospital for the records and pass a copy to your gp.

viques · 15/10/2024 16:52

Why are you going to the hospital so often instead of to your GP? I can understand once, or even twice in a dire emergency but it sounds as though you are going more often than this. Does your child have a recurring problem? In that case you need to work with your GP and get a referral to sort it out.

Starsonsky · 15/10/2024 16:58

This sounds weird isn't it? Can Secretary chase this up with 2 hospitals or is there anything that I can do?

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Starsonsky · 15/10/2024 17:01

I was thinking the same .it doesn't make sense, GP said to the Paediatrics that we barely have any A&E visits in the last 2 years and my girl had been very poorly we went to hospital a lot ,I will try my best to gather the dates and send them .thank you

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Starsonsky · 15/10/2024 17:17

LIZS · 15/10/2024 16:47

That is not unusual. Are the details on nhs app? Otherwise submit a dsar to each hospital for the records and pass a copy to your gp.

Thank you I don't have access to my child Nhs app only to mine , that's why I am finding out barely now that there isn't enough evidence sent back from the hospitals

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Starsonsky · 15/10/2024 17:23

viques · 15/10/2024 16:52

Why are you going to the hospital so often instead of to your GP? I can understand once, or even twice in a dire emergency but it sounds as though you are going more often than this. Does your child have a recurring problem? In that case you need to work with your GP and get a referral to sort it out.

That was the case in the past as at first my child was ill with tonsillitis for a long time many times she was so ill that I wasn't sure what's going on or it was late night,my GP barely ever have appointments available and lots of times I wanted investigations, my girl is nonverbal and her reactions were severe .after surgeries she felt a bit better but not completely and I never seen the same GP to put the pieces together, slowly I asked for investigations, still under so many departments . Now we are under one GP only but yes it took time for me to find this one GP that cares, my girl doesn't have just one issue she is like a puzzle and she is under many departments still investigating

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