Last minuet cancellation, what advice would you give?

[MUM2BLESS]

I sometimes do emergency or whenever needed childminding for a mum I know. She does not have a contract with me as I do not have her children reguarly.

On a few occassions I have been approached for my services. I have had cancellations for different reasons. Should I have taken a deposit up front as sometimes cancellation as been at the last minute?

I have decided that I will give priority to my parents who have contracts with me.

What I would like is advice on how to cover myself from last minute cancellations.

I do the same as you and I make clear upfront at first conversation/email etc that I have a cancellation fee of 4hrs £40 if they cancel within 48hrs of the day booked

all are fine with this and only one didn't pay and I refused to work for her again

I often get asked to work when already booked so this way I still get some money

I always ask for payment in advance when the occasional days are booked, I also charge a higher rate and haven't had any problems yet!

Thanks for that.

If its just an odd day here & there, I would ask for payment at the time of booking. Its not booked til its paid for.

Thanks again. Something to consider.

if she keeps cancelling then yes ask for payment upfront or dont work for her