I always interviewed (the other way round so as a candidate) via skype BECAUSE I can use video. I don't want to go blind to someone I've seen a photo and had a phone call with.
One potential explanation for good English on the phone is that they've thoroughly prepared for the interview and a way to circumvent that preparation is throw a completely random question into the mix. I now teach EFL and do lots of interview practice with people who, when you try to have a general conversation with them, aren't that great at English but if all I saw was that interview then I would be very impressed!
The same applies to a prepared video - they can have prepared and learnt a script, reel it off to the camera and still have rubbish English. I'll grant you that it affords a measure of security in terms of 'I see the person on video, I see the passport in that name, I speak to a person of that name and I recognise the voice from the video' but I promise you video-skype is easier!
I'm sorry if you've had a bad experience with a previous au pair, allypally (incidentally I'm sure there's another MNer with a similar name!), but seeing an au pair on a video isn't going to change everything. The best process that I've found, for interviewing families as a candidate when they or I are overseas, and now teaching EFL is to do it where you have simultaneous video and audio input which means web-conferencing, usually via Skype.
Are you on your fourth or fifth au pair, though? I'm a little confused.
By AllyPallyPark Sun 21-Feb-10 10:46:31
I am raising two girls in north London, and we are on our fourth au pair.
By AllyPallyPark Sun 21-Feb-10 14:08:15
millarkie, thanks for expressing your view so I can put you at ease. And, with that view of the world, how do I know who you are? Hope you see the point.
I am on my fifth au pair.
Do be aware, though, that what millarkie said is very true and quite suspicious behaviour -dragging up old threads, introducing videoaupair.com at every tenuous opportunity and using phrases like 'It?s free (but for how long?) It?s videoaupair.com.'. It just makes you read like an advert, which is banned for very good reasons.