we had problems with Asquith Day Nursery in Reigate.
Not long ago when we collected our DD from nursery the skin on her arms, legs and face was extremely red and inflammed. Having made enquiries over the phone (as we only saw the full extent of her reaction in the car on the way home) asquith confirmed she took part in cake making in the pre school room in the morning that involved her making skin contact with raw egg (and maybe even eating either cake mixture or the finished cake). DD has had an egg allergy throughout her time at Asquith's.
We were obviously extremely upset and shocked that this could have happened, especially as DD was in a lot of discomfort in the evening because her skin had reacted strongly to the contact with egg even many hours later.
Aside from the incident occuring, the response raised several other concerns about the care being given by their staff. Firstly it appears nobody in the room was aware of DD's allergy, or that she always has medicine and skin cream at the nursery for this eventuality. two weeks after the incident we found out her medicine was discarded last year and we were never told about this...
The incident calls into question the processes this nursery has in place for dealing with food allergies, both in ensuring all staff are aware and that medicine is readily available and used if required; the preparation process for starting introductory visits to a new room in the nursery; and the level of care and attention staff are paying to a child's physical welfare.
hope this post is helpful...specially if you are considering using this nursery if your kids have food allergies.