i walked pass a nursery today and saw a nursery worker ignore a crying toddler (could not have been more than 20 months) and then when the toddler did not go away, she took him by the arm turned him around and moved him away from her. she was reading a sheet of paper. this took place outside in the play area.
i watched for a bit and then saw another worker pick up the little one and take him inside. all the while the first woman carried on reading her sheet of paper.
i later called the nursery and told the manager what i saw and she said she would investigate it. i said if that was my son being treated like that i would be really upset.
now i am wondering if i did the right thing. or may be i am posting this for some support for having done the right thing!!!