Just a quick moan, it appears that one of my families have knowingly or unknowingly been claiming more than they should be for childcare and have been found out, so now they are down on this months payments which means they can't afford to pay me this month. I filled all the forms in correctly, told them what I do and don't charge for and it seems that my figures don't add up to their figures. What to do? I'm waiting for NCMA's legal department to reopen but don't think they can tell me anything I don't already know.