This probably really is a vent because I guess her pros outweigh the annoyances, but current AP has done my head in today. She's been here 3 months and I still feel like she's "new". She is very bright but is not a fast learner, she needs to be told how to do something several times and even then she is slow - we're talking about things like how to fold a boy's vest here, not rocket science. But the main problem is that if you say anything to her she looks almost aghast and shocked, and takes it as criticism and gets defensive. Which means I have started saving up what needs to be said and only saying essentials which is daft because things aren't being done how we like/need. Today she left a pair of kitchen scissors on my toddler's table - I didn't notice, he picked them up and came toddling in to me and I of course freaked (he had them pointing up under his chin, if he had fallen it would not have been funny). DS in tears (because I shouted from shock) and I said "where did he get them from?" and AP nonchalantly says "oh I left them on his table when I was opening my parcel earlier" - no "sorry", no nothing. Then she needed help with something she was cooking (she was trying to make a rosti in a wok, really not gonna happen) and DH said "I don't think it will work it needs to be a flat heavy based pan" and she got all defensive "I'm just following the recipe". So I then offered to help and she's in tears! So I'm saying, it really doesn't matter, it's just a rosti, let's transfer it to this pan and then it'll cook better etc etc. She really really can't handle anything that might even be construed as a mild criticism. The thing is she's 19, she's not going to get everything right all the time and so I need to be able to explain to her how to do things yet I feel I can't because she'll get defensive, or worse, cry. It's so bad that if DS is having a stroppy day then instead of getting stuck in and getting on with her jobs to help she hides as if it's some reflection on her, I'm not explaining well, but she is worse precisely when I need her to be together e.g. one of her roles is to put DS in his car seat if I am going out (I can't lift him), every Monday I go out at the same time yet this morning because DS having a strop she goes and hides in her room so then as well as dealing with stroppy DS making me late, I have to go and get her to ask her to put him in the car - we've gone out at the same time every Monday for the 3 months she's been here! Any suggestions on how I can handle this before it drives me (and DH) to complete distraction?