It's a letter to a parent
"Just to confirm the current situation; If you wish X to continue attending WC in September, I can currently offer to care for X between drop off at my house and 6pm during term-time. During the holidays our contract is for 8am until 6pm.
However I really cannot accept you dropping off X early without prior warning. Neither am I prepared to accept another late evening; after 7pm is an unacceptable time for X to be collected from my home. It has been brought to my attention that I am only allowed to operate between 7:30am and 6pm under the terms and conditions of my planning permission.
You will understand that we cannot run the business unless we can be certain of the start and finish times of the children. Occasional planned deviations may be acceptable with proper notice, but otherwise we cannot maintain our service to you.
In order to continue with the arrangement, you need to allow an hour to complete proper contracts before Friday 29th August. If you do not arrange an appointment for this I will assume that Friday 29th August will be X last day.
I would be grateful if you could confirm your requirements."
I am being a cow aren't I?