Ds is 2 and has recently changed nursery as we've moved (it's been about 6 mths). His old nursery were absolutely fab and on top of everything- I really couldn't fault them. The new nursery does seem good, they worked hard to help him settle in which took a while and he now seems happy enough going, but I feel like there's not as much information on how he's got on during the day.
His old nursery would have uploaded everything in the app with photos during the day and given me a quick run down of who he was playing with/ what he enjoyed/ any issues at the door and he was always bringing artwork etc home. The new nursery use the same app but it's regularly not updated during the day, there's zero feedback given at the door at pick up and a lot of days I come away without knowing what he's eaten/ what he's done - anything about the time he's been there, in 6 months he's come home with 1 piece of artwork though i can see from their planner he must be doing some. Staff all seem nice and friendly enough and he's happy to go in in the mornings so I've just been following his lead with it really. If he's happy I'm happy, however today he's come home with red bite marks on him and I know at that age they'll bite - I don't really have issue with that given their age- but I'm questioning why it wasn't mentioned when it's been hard enough to leave red marks that are still very bright at least 6 hours after pick up. It must have hurt, so he must have cried. I know you can't have eyes on them all the time but I do feel like this should have been picked up on and mentioned to me as there would have been visible marks - he's also the youngest in the room even though he's really big for his age.
Would you say to the nursery about it? I know they do a hard job and I don't want to be unnecessarily harsh and I'm conscious it might be that we were really spoilt with our old nursery and since it won't really change anything - little kids will still bite- I just want to know I'm being kept in the loop while he's still so small and can't always tell me things himself?