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CM CLUB:Urgent Advice Needed please..

15 replies

ROSEgarden · 10/02/2008 14:54

the parent who didnt turn up, nor would reply to my messages...please help in any way...

thanks everyone, got progress report!

Mum text me while we were out, just got is as we got home so rang traight back(different number to the one i have for her?)...apparently she DID text me with her ds's hours for last week, but her 'new' phone wasnt working properly, so i may not have got it....she then said 'HOWEVER@ she has now placed him in xx nursery!(so basically bollocks about texting me with last weeks hours?, contradicting herself!) as i was no longer flexible(she can choose from 3 days that week, the otehr two days he NEVER came so ive strated my EYFS and NVQL3 courses on those days)..the days i was available for her were the ONLY days she ever used.

So blah blah blah...i told her she could have commnicated these thought with me and if i thought she needed a day i was doing course i maybe coukld have changed, same go's with another day when i never used to be able to have him), i also said that becasue she NEVER gave me notice of his days apart from the last 5 weeks(been here a year), how could i help out and swap around if i didnt know from one minute to the next when he was here?

ANYWAY...she SAYS she didnt have a contract..yeah yeah, so id sent her a copy of mine friday(thanks MO!)and she said that ncma suggest 2-4 weeks noptice not the 6 she agreed to from the start..i explained they can reccoment whatever they like, but its what is detailed and agreed and signed for on the contract that stands..so she HAD read the contract..so many contracdictions

So...ive given her 3 options...she pays up IN FULL 6 weeks notice plus last weeks fee...or...i take her to court and she will have to pay all costs when i win as its a legal document..and third, she can ASK nursery to postpone his start date and bring him here for next 6 weeks to get "what she pays for"!

ive told her last weeks fee must be paid to me by x date and that she must let me know of her descision by this same date otherwise i will assume she is not co operating and start court proccedings.

for F*CKS sake..I DO NOT NEED THIS RIGHT NOW!

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crace · 10/02/2008 15:30

Rose, I know you don't need this stress but you have handled this so well. Be proud of yourself.. I can't think of anything to add that you haven't already done and covered yourself for. Hopefully someone else has something else to input but good for you for sticking up for yourself x

ROSEgarden · 10/02/2008 15:37

thanks Crace..i was un naturally very good and proffesional on the phone, i normally babble i surprised myself and Dp too..but its what happens now isnt it...i said what i need to say, she has confirmed he is leaving / left, but not its the crap of getting what is owed!..whats the point of a contract if youre not going to honour it!

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eleanorsmum · 10/02/2008 16:02

well done you! i've been following this as a what would i do case. and you've done a good job! hope she pays you 6 weeks notice and leaves you alone!

MaureenMLove · 10/02/2008 16:37

WOW! You're good! Perfectly well thought out and executed! When is D day for payment and decision?

Make sure you get on to NCMA tomorrow and see if they can help at all. I know you're not with them anymore, but they might be able to give you some advice. Then get the details from that website that Nick left you on the other thread. Be prepared and knowledgable on every aspect of court proceedings, should they be necessary. With a bit of luck, you'll blind her with all the jargon and she'll cave in!

Well done you. I feel so proud!

Mum2Luke · 10/02/2008 17:01

Yeah, well done, I totally sympathise with your ROSEgarden. She could have called face to face to tell you about her hours or emailled, there is no excuse.

I had this the other week, this Mum came, signed a contract on the Friday to ask whether I could start minding on the Monday following. Fine I thought, I would be only having him (13 mth) for 4 hours and his brother (9) from 3 till 6. He cried ALL the time, tried everything from cuddles to feeding and changing nappy. (I was sharing him with his original childminder until she finished her Nursing course and stopping cming)I put it down to him not being used to me and first day nerves.

I was supposed to have him and his brother again on Thursday but she phoned to tell me she didn't need me as she wasn't in work (she was actually phoning other childminder friends to ask about vacancies). I then found out she was meeting my friend (who has now taken them on)and demanded to know what was going on. She said I discussed her kids' names - I actually guessed at the ages as they were the same and the lad (9)goes to my son's school so it wasn't exactly hard to find out, she must have thought I was stupid. She has now paid me the money that I was entitled to but its hard now seeing him.

ROSEgarden · 10/02/2008 17:54

Thanks everyone, i did feel very coherent(sp) and business like, i haerd her 'explanation' and gave back answers that she couldnt argue against..its a real shame though because apart from a few little 'phase' problems we had with her ds lately(of which she knew about) he was..IS a little darling, we loved him, my dp and him got on like a house on fire, he adored dp and dd, he really WAS like a little family member and for that i feel really sad, although the parents were always chopping and changing and it was very tiring, i thought her ds was fab and worth the messing around..if only she just took 5 mins to talk to me this could have been sorted...
ill ring ncma and morton michel tomorrow and see what each have to say and let you all know(incase, god forbid it hapens to anymore of us)

Glad you got your money Mum2Luke..Mo, i said she MUST have last weeks fees with my BY Next Tues, i also said SHE MUST let me know what she intends to do by the same day..i told her that i had copied the letter i sent her to ncma and that i would contact them first thing Tuesday if she has not been in touch to tell them to start court proceedings..meaning if she doesnt A- Pay me in FULL or B- give me hours that she will be bringing her ds for next 6 weeks plus last weeks fee..i will start proceedings against her..and i will, no delays, no arsing about, im not laying down over this, they ARE totally out of order, as i thought all along have absolutely NO regard for me att all and i WILL get what i am entitled too and say goodbye..shame parents wern't as lovely as son

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MaureenMLove · 10/02/2008 18:11

Jolly good. You don't sound like a woman to be messed with, so I have a feeling, she'll come though with the money on Tuesday!

ROSEgarden · 10/02/2008 20:05

just had a text from the mum, she will be bringing her dc for the next 6 weeks to run out her notice period!

i expected nothing less TBH(better than having to trail through SCC), shes give me DAYS for 3 wks, i asked what HOURS on those DAYS and to get me the following 3 weeks asap, i also said i would confirm in writing for her his final date and that last weeks fee must be paid TO ME by the date i said originally and that each other week up to week 6 can be paid as normal on the day.

Funny isnt it that they were able to contact the 'new nursery' on a sunday out of hours to postpone thier contract with them!??

Anyway, really pleased with this result..am not pleased her ds is leaving but dont you find you have much more of a friendship/relationship with the children than that of the parent and the parent well some of the parents are totaly oblivious of this bond and all you do for/with their LO's...will be hard to replace him, may have to now change training plans etc..but spose sh*t happens

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southernbelle77 · 10/02/2008 20:46

Well done Rose for standing up to her and I'm pleased she will be bringing him for the next six weeks. As you say, funny how she managed to get in contact with the nursery on a Sunday

ROSEgarden · 10/02/2008 20:49

I know..thanks

Just said to dp that my stubborn side is thinking when he goes i dont see why i should make a big deal of it..but the real me will want to buy him a leaving gift and have a little party for him, hes only two but hell have so much fun with a party and although parent obv thinks NOTHING of me, id like to give him something of us as a momento kinda thing...just dont want to see it thrown back in my face like christmas and birthday rpesent were(she didnt even say as much as have a nice christmas when i gave her her ds's gift!)

Have logged my convo's/texts with her 'just incase' anything changes and i can then show my info to ncma/mm etc

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ROSEgarden · 10/02/2008 20:51

AND thing is..will the nursery be open at 6am until 8.30pm..the hours i have had him to suit her shifts?, will they allow then to change hours/days the night before hes due?..will they take him with runny nappy/v.bad cold/chest?...will they????!

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MaureenMLove · 10/02/2008 20:51

WHO'S THE DADDY! Fan bloody tastic! and how odd that her nursery was open today too! Brilliant outcome.

ROSEgarden · 10/02/2008 20:59

LOL..actually snorted at you there..thanks chick, very pleased(in one way not to lose him)..will speak to the mum when she brings him to make her aware shes totally got hold of wrong end of stick and make her realise how faberoony i am and what shell be lsing...did you get hol stuff through yet??.x

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MaureenMLove · 10/02/2008 21:02

No, not yet! I e-mailed yesterday and asked them to give them another shove or send me the company's details and I'll deal with it! MamaG did say that when she won a holiday this time last year, it took 2 or 3 weeks.

ROSEgarden · 11/02/2008 08:16

ah well, it will be reet, your just impatient like me

Off to school this morn to put the word around about vacancy in 6 weeks, thing is, i bet ill have tor ethink my training days now what are the chances of getting one more child on for just one day on either a wed, thur or fri??

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