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CM club - potentially awarkward situation about to evolve! help!

3 replies

eleanorsmum · 31/01/2008 09:02

As i mentioned in the staff room i have had to close today as dd is sick with chest infection. issue is payment! one mindee pays in arrears so i can deduct todays closure from her bill which she will pay by bank transfer tom but my new mindee pays in advance so has already paid for today. iw ill give her a refund for today by taking it off the next invoice but she's already had that one and its due tom. i dont have mindee tom so was hoping for a cheque today upon collection. so now mindees not coming when should i expect payment! der this is confusing! should i text her and ask her to drop it off tom or over the weekend or do i wait for monday when i next have him and hope she brings payment? and what do i do if she doesn't bring it? should i text her and ask her to take today off the bill and then pay or what? new to all this so {hmm}

OP posts:
Are your children’s vaccines up to date?
hennipenni · 31/01/2008 09:35

My parents pay in advance too, when this situation arises, if they haven't paid but have been billed I text them asking them to deduct whatever fee's I owe them. If they have alredy paid then I deduct it from next months fees (all my parents are happy with this). As for getting the actual payment, if I need the fees then I ask for them to bring it round or I offer to collect it myself but if I can hold on until they come back I let them bring it then. Hope that all makes sense!

BradfordMum · 31/01/2008 09:37

I'd wait til you next have her son. She has been inconvenienced today by having to find alternative childcare, so I think it's not appropriate to ask for next weeks fees. She'd have to make a special journey to bring it before monday.
You could phone her and advise her of next weeks fee's. If she offers to bring them to you, then you can accept, but in this case, I would be happy to receive them on monday.

ROSEgarden · 31/01/2008 10:40

id text and say although she already ahs her invoice, you obv wont charge her for today so her new amount is xxx(the reduced amount), if she could bring it round before the weekend you would be very grateful as this is when you go to the bacnk..so on???

so youre telling her good news(cheaper fee) and saying oh BTW, bring it round sharpish

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