Hey. I have a question and wanted some advice. My husband and I have hired a nanny to look after our children. She gets 22.5 days plus bank holidays off. We have been quite generous with her (in terms of giving her more hours, dealing with emergency situations, etc) and she has been really good to us. We don't want to lose her.
However, We have run into a problem. We have told her that we will accommodate her holiday time where we can but sometimes we might have to say no. She did not like that and seems to think as long as she gives us notice, she can take time off whenever she wants (usually term time as it's cheaper) because she has given us notice to find alternative childcare.
I am studying at university (course has a lot of placements) and work in education so I do not get to choose my holiday time therefore my husband has to take time off as he has a choice when he takes his time off. Even he has some limitations due to his job.
She has already booked time off during term time that we have accommodated and will accommodate the holiday she wants to take next year (again in term time in the middle of my placement), which is fine.
We are worried that if we keep accommodating her, we will have to use all of my husband's holiday time which means we won't have holiday time together. We did include a clause in her contract saying that we may require her to take holiday of our choosing due to our school/work schedule.
I want to be reasonable as we want to keep her but stay fair to us at the same time. Any help would be much appreciated.