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Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

new nanny - should she stay or go? (sorry, long rant)

12 replies

mrsshackleton · 29/09/2007 13:44

Hello, I've posted on mn often before but this is a new nickname as never posted re nannies before. Basically, we've had a new nanny for the past six weeks to look after dd1 who's 2 1/2 and dd2 who's just four months. I checked her refs verbally and they were all very good and she'd had experience of a toddler and a small baby, she did a trial day etc and she came across as a very sweet, hard-working person. Which I still think she is.
My problems are just niggly little ones but as we all - nannies and employers - know, niggles can be very unpleasant. I work from home so am well aware of what is going on. I try to stay out of the way as much as possible as I know it's annoying for s/c nannies to have someone looking over their shoulder but at the same time over the first few weeks I needed to be around quite a bit to train her. The problem is she doesn't seem to listen properly to what I say and does a lot of yes, yes, I know and then proceeds to do things her way anyway. I think she's trying to save me time and prove how efficient she is but the effect is I end up having to explain everything 10 times before the message goes in. I wrote a manual for both girls to try and circumvent this problem, but it's mysteriously "disappeared."

Among the problems are she spends an inordinate amount of time doing things which are supposedly very helpful but aren't in her job description ie our ironing and laundry, cleaning out cupboards, which is very nice but completely unasked for. It also means we can never find anything as although our drawers are messy, they're our mess and they have a warped logic to them. Yesterday dd2 was home from nursery with a cold and I suggested they did painting. I could see the nanny was getting quite freaked out about the amount of mess being made and she soon knocked this activity on the head, to child's disappointment and to mine.

Other more serious niggles concern the fact that despite good refs, she's a bit clueless with both baby and toddler. For example she tells the toddler how bad she is compared to her sister, which is unfair since you can't compare a toddler to a baby, and unhelpful as it makes the toddler hate the baby (I did ask her to make sure there was discipline, but still ...)Then, despite me telling her not to, she keeps giving the baby who is quite unsettled little milk top ups here and there, which make her feeding routine a mess. The other day I found her with a packet of baby rice and she said 'oh, I;'m thinking of giving dd2 some of this this afternoon'. I said I'd rather a decision about when to start weaning was left down to me and she seemed a bit hurt, but am now getting stressed that she will just start the solids without consulting me. DD1 is being tricky re potty training and I have no confidence that the new nanny will be any good at persuading her.

You'll all advise me to talk to her and I will, again, next week. The problem is it's very hard to have a proper conversation with her as both kids are always creating mayhem. I want to give her as fair a crack at this as possible as she seems to really want the job. On the other hand, if she's getting on my nerves would it be better to end things sooner rather than later?
Our last nanny was with us for 2 1/4 years and left because her husband's job took them away and she was superb so finding someone who is 75 per cent there is a bit of a shock. DD1 seems to like her and does lead her a merry dance, so often I forgive her, thinking anyone who had to put up with all this toddler crap needs to be cut plenty of slack but on the other hand I do want a nanny I can trust to respect my wishes. Anyway, sorry for the rant and thanks for listening. I always used to think women who bored on about their nannies were bourgeois spoilt moaners but now I realise how your sanity depends on them!

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nannynick · 29/09/2007 16:21

Doing things not in job description: Where does your nanny find the time? I have similar aged children with me during the day, and we don't really have time for cleaning out cupboards, or ironing. Putting a load of washing on/dishwasher on is one thing, doing a deep clean is quite another. Do your children sleep a lot during the day perhaps? Is nanny not getting out and about much?

Painting we do at toddler group, much better for everyone than doing it at home - as we get better supplies of paper/paint/sponges/paint brushes etc, plus easier to clear away mess.

Discipline: I don't feel your nanny should really be comparing one child against the other - all children are individuals, plus age is a big factor. Also, at 2.5 years old, what is DD1 doing that's so wrong?

Bottle/Routine: Nanny should not be giving top-ups... while a routine may at times get pushed forward/backward in time, it should I feel still be generally followed. 4 month old I care for has 7oz bottles, typically 3 hours apart, but will sometimes go 4 hours, sometimes only 2.5 hours. I go with the flow, which is how mum likes it to be.
Is your nanny completing any form of a diary which notes the times and quantities of feeds?

Solids: You should be telling your nanny when to introduce solids. Your baby, not hers. Packet food? Puréed veg surely is all that is needed to start with. Be firm, tell her that you will determine when baby will start solids, plus that you will decide what baby will have - as you may not like packet/jar foods.

Toilet Training: I see this as being a parents responsibility... as a nanny I just go along with whatever the procedure the parents have decided to use.

Review Time: If having an informal discussion isn't working... then make it formal. Have a review say every 2 weeks, where you and nanny sit down and chat about how things are going, each getting your little niggles out in the open.

angipoo · 29/09/2007 16:43

i have to say i agree totally with nanny nick,especially the fact that you are asking her to do certain things and she does things her own way anyway! that would drive me to distraction! i am a nanny with 11 years experience under my belt and even though i am completely trained,experienced,and qualified and am more than competent i would only ever do what a parent wishes me to do with their child..it is your child after all! def NO to milk top ups,ruins any sort of routine you may have or trying to get together,and a big NO to weaning your child when you have asked her not to! i would have a formal chat with her telling her how you would like things to be and then maybe give it a trial period from ther then have another chat to see how you are both feeling after this?

mrsshackleton · 29/09/2007 17:32

thanks very much nick and angi, it's interesting as one day a week we have another nanny who is super experienced and she would NEVER do anything without consulting me first, even though she knows loads more than me and I virtually always take on her suggestions. In an ideal world that's how it should be. I totally agree where does she find the time. There's about 20 secs a day when they're both asleep and I tell her I'm happy for her to use that time to put her feet up and read a magazine or whatever, but no she's off rearranging my sock drawer! I encourage her to take them out as much as possible and she does, but on occasions like rain/ill toddler she does prefer to clean house than to paint/play/read stories which I would prefer. Very glad you agree re top ups as well. Had forgotten things in earlier post as I wrote it during the 20-second both asleep window, but she's also done things like leave the toddler in the bath to come and get me because the baby was screaming and needed a breast feed (she thought). I made it very clear this was never to happen again and it hasn't, but it's all contributing to the stress. I'll follow your advice and try to have a formal chat.

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angipoo · 29/09/2007 17:48

aaaargggg!!! left toddler in the bath alone? definantly not acceptable,any good nanny would never ever do that under any circumstance,def needs a talking to about that! good luck,i hope the formal chat works because you def need someone you can trust 100% not to do things like that!xx

yogimum · 29/09/2007 18:29

she sounds a bit immature and with your children so young i would replace her.

frannikin · 30/09/2007 12:44

Whilst I'm sure she's very nice, if she's not what you're looking for then give her a chance to improve, and if she doesn't then replace her.

I agree that the issues over top-ups and solids are case for concern. Your baby, your feeding, your routine. Your nanny should be following your directions.

Leaving the toddler in the bath? NO! I'd expect to be fired for that.

With regards to neatness - what's one man's meat is another man's poison and all that. If you're a messy person and she's a neat freak then it's never going to work. I turned down a job because the family just seemed toooooo neat for me. I'd have been scared to do any messy play at all!

HarrietTheSpy · 30/09/2007 16:48

With our first nanny, we had niggles. And I so so wish that we'd pulled the plug sooner rather than later. We convinced ourselves that we should give it a bit longer, yada yada. The reason I would say make the move is the not listening to you part - which the weaning is a symptom of and bad enough in and of itself - and the bath issue. That is plain dangerous and her judgement would worry me.

From what you described it sounds like she'd be better off working as a housekeeper, perhaps with older children.

mrsshackleton · 01/10/2007 09:50

guys, I think you're all right and if things don't improve drastically after a talk this week, she'll have to go. Next question then is how do I break the news? There will be tears

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ladymuck · 01/10/2007 09:56

How old is she? And how experienced is she?

mrsshackleton · 01/10/2007 10:21

She's 26. She's had one other s/c nanny job with a toddler and baby and the employers raved about her, she still babysits a lot for them. Then she's got a couple of years experience with children from toddler age upwards. All her references were excellent but more and more I just don't think whatever she learned with the other toddler and baby was enough, I feel I'm having to teach her everything and for the amount I'm paying her (good) I need someone I can trust 100 per cent and at the moment it's about 85 per cent.

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frannikin · 01/10/2007 11:37

Anyone should be able to trust their nanny 100% regardlss of the level of pay.

Do you have a probationary period written into your contract? If you're still in it then call a meeting and say you don't think it's working out, you're giving her X amount of notice and that's that. If she wants feedback (if she's any good then she will) be honest with her. Most of all good luck.

NannyKnows · 07/10/2007 03:57

If you are making yourself clear and your nanny is not listening to you then you should think seriously about letting her go.

My ethos is that I'm paid to do a job so I do it. If I really feel that something doesn't agree with me I will talk to the parents and express my concerns.

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