Are your children’s vaccines up to date?

Set a reminder

Please or to access all these features

Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Tricky issue with childminder - how do I resolve it?

1 reply

Mummyongin · 25/06/2020 01:01

My son went back to his childminder at the start of June, 1 day a week, then 2 days and now he’s on his full 3 days a week which is covered mostly by funding from the LA and we top up the Childminder’s rate. The Childminder initially didn’t charge our top up rate mentioning that he wasn’t on full days but invoiced us now (as we expected all along). However my sons hours had changed in June, primarily to stop parents crowding at the door at the Childminder’s request and our family circumstances have also changed since lockdown. The childminder invoiced for pre-COVID hours not new hours so I queried this just to check and the childminder has been quite defensive in reply saying she shouldn’t have allowed us to use funding to cover our top up previously, that we shouldn’t have changed my sons hours without a months notice (this wasn’t mentioned previously), that she will get in trouble if audited, and that we actually owe more than her first invoice. I apologised for causing her difficulty and she has done a u turn and asked me to choose which of her 2 invoices I want to pay. I’m very upset by it all and although we are struggling financially I know everyone is too and I just want to pay what we rightly owe. However, that seems to prevent the Childminder from collecting my sons funding payment which is none of my business but I don’t want to cause a problem. The difference in invoices is actually very small but I don’t know how best to move forward with the whole thing.

OP posts:
Are your children’s vaccines up to date?
LucieLucie · 31/07/2020 23:46

It's quite hard to follow but in essence her lack of clear communication about attendance and fees has caused this. You can only know if she tells you.

Also, funding is a set rate and the shortfall should not be charged to the parents. There's strict rules around things like this.

She can only charge for certain consumables. Speak to your Cm first and say you're confused about what's happening and ask her to explain the fees and funding. If you don't get anywhere then speak to your local authority funding team.

New posts on this thread. Refresh page
Swipe left for the next trending thread