Some of you know from the staffroom that ds suddenly came out in a few spots on Friday late afternoon. I texted mum of baby to warn her he may have chickenpox and when they collected, I said I'd email the next day to confirm. I sensed she wasn't happy from her text responses plus when I called she didn't answer and then straight away after, her dh called me.
Anyway, did an email yesterday confirming he DOES have chickenpox, apologised and said it's out of my control etc. Well just got this reply......
"Oh dear. I AM a bit worried about this as we are going on holiday on Saturday ;( and not sure what rules and regulations are about travelling when one of your party has a contagious disease...I will have a look on the web. As far as her coming to you, I am happy about that as it's just her you have so if she DOES need special care, then you are on hand to do it (plus I have meetings on both days that in light of us going away + xyz, I am going to struggle to postpone/cancel). How is he? x"
I feel just terrible. I've already apologised, there's nothing I could have to to prevent it and I straight away informed them, what more could I do??!! It ISN'T just her baby I have but it is from 9ish-12.45 but then I have ds and then at 2.30 we do the other school run to get 3 yr old mindee. I will make sure she understands this so doens't get it in her head it's pure 1:1 care her baby will get BUT my main upset is the thing about her holiday. She's just made me feel much worse than I already did. I know she's not having a go as such but how should I respond to that bit???!!! Sounds to me like she's just letting me know she's not happy - that makes me feel a WHOLE lot better, thanks!!!
I shouldn't moan, they are a lovely family and she's obviously upset about the timing and venting off a bit but it upset me as I've already made it clear I feel really bad (I burst into tears on friday night after the dad collected as I knew they weren't happy). I hate this side of the job. I should just be worried about making sure my little boy is ok (tearful at times as got a cluster right on the edge of his eye so hurts to blink plus very very itchy).
Moan over, just got really upset and wanting to get some advice on how to respond.
Thanks