Please can someone help - I have a 3 yr old (4 next month and starting school in Sep). He gets the 15 hours free preschool hours. He also got the 30 hours free when he was 2yrs old.
Anyway, he attends 3 full days at preschool, which is the full 15 hours, since I understand each day is 2.5 hrs am + 2.5 hrs pm and I pay for the lunch cover.
I also pay for healthy snack at 2 per day, totalling 6 per week.
Last month my bill was £144 🧐
I was told I hadn’t reconfirmed my childcare on the gov website (I definitely done this but apparently didn’t do it properly or something). So I’ve had to pay the £144 bill, which is a strain as I’m on my own and kids’ dad does not pay any maintence.
Is there any way I can claim some of this money back? Eg through tax credits or something?
I have asked the preschool to explain their bill as they have over-billed me several times and made several errors accidentally adding extra things to bills (and not just on my bill I add). However, they have assured me that this bill is correct and have explained it all to me but I still don’t understand, then they said ‘well the 15 hrs is optional and it is not mandatory for settings to adopt the policy and offer the free hours’!
Thanks