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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

After school club

3 replies

Tracy833 · 15/02/2020 08:24

Is it right for a worker from after school club to shove your (small) 4 year old out through the door to where you are standing then in a very aggressive manor say "take him he hitting me" then storm off back into the hall?? Shocked is an understatement then the 'so called' manager who saw it all backs the worker up on her 'adjusted version' of what happened! (They apparently are personal friends) I do not condone LO hitting out but he does have a condition they are aware off. Then because i said to the manager (in a calm manner) I was disappointed with her as she saw what really happened and she should know better being the manager they then excused my older son from the club- (LO already take out) as I'm not allowed to make such a comment as it upset her - where the is duty of care towards my children? It's ok to manhandle my child but it's not ok to say to the manager she saw what really happened! As that up set her feeling! Angry

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itwasalovelydreamwhileitlasted · 15/02/2020 12:33

I don't think the school club handled it at all well but at the same time staff deserve some protection from physical violence even if it is from a small child. Presumably the staff are just normal childcare providers and may not be trained in your sons condition even if they have been made aware of it? - I'm guessing you wouldn't have seen him hitting her etc - could it have been prolonged hitting? What is he usually like when this happens? Is he very aggressive? Since you didn't actually see him hitting her surely you don't know if the Manager has been right to back her staff up or not? I'm not sure you'll ever know the truth - it sounds like you'd be better off moving son to somewhere more sympathetic to his needs anyway?

I'd put in a formal complaint to the school though about the manhandling bit

Tracy833 · 15/02/2020 13:12

Thank you, Yes they said their trained in this behaviour, again hitting isn't acceptable but the manhandling of my child isn't either, he was playing with another child under a blanket then 2 minutes later she is shoving him out the door with aggression to me. (At time I was talking to the manager) The main issue with him is he runs away hence he was being taken out the club as they can not manage that behaviour (not enough staff to keep an eye on him) And I get that, they said the hitting out isn't what they were concerned about. He will only hit out when feeling threatened to try and get away. Two wrongs do not make a right 😞 and managers lying to protect their staff is not acceptable anytime- all she had to do was apologise and I had said that to acknowledging the inappropriate behaviour and that's not the norm- the room was extremely stressful kids running about screaming - I take my hat off to people who do that job! But not the ones who loose it with a child!

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Tracy833 · 15/02/2020 13:14

And no he isn't aggressive and will stop and say sorry when told not to hit.

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