I am trying to word a letter to go into out preschool palygroup nursery pack. One point I am going to make is that if parents are over 30 minutes late and haven't notified us then we have to take official steps. I remember a childminder pal of mine also had this policy but i need to word it in a nice yet official way. is there a legal requirement on us to do this?
Can anyone let me see their wording?
TIA