Nanny to two children - 5 & 3 , 5 year old girl is showing no signs of improvement when it comes to having good manners. She spends a lot of the time complaining -'Im tired, Im hungry, I don't want to go here, there aren't enough yoyos in this pack, i don't like this toy' etc. etc. The complaints of tiredness can be at any time of the day, and the complaints of hunger are the same - can be 5 mins after eating breakfast or lunch so I know its not genuine need for food or sleep. The places she doesn't want to go to are fun places - soft play/kids museums/The Zoo/Friends houses etc. She is very grabby and rude most of the time, hands always in my bag taking stuff out and opening/using them, opening kitchen cupboards and fridge doors helping herself to food etc, snatching things off her sister which then leads to screaming from both of them. If its someones birthday and they are opening their gifts - she will grab them and try to open them herself, She takes food off peoples plate. You get the idea... As you would imagine - the younger sibling is starting to pick up these habits, she is now into everything and breaking things regularly. There are no boundaries with her and she seems to think she is another grown up in the house - I've been with them for about 6 months but there seems to be no signs of change - help!!! Tips/tricks, advice needed.