Not picked up

[Sistersister7]

Hi all, my childminder of 2 years for the first time forgot to pick my wee boy up from nursery today. I was over an hour away when I got the phone call from nursery explaining that no one had arrived to get him. Thankfully, I had another family member there to collect him until I got home. It was 4 hours until I could get hold of her as she was out with no signal.she has since text me apologising etc, got dates mixed up. I appreciate these things happen but this actually caused an issue with the nursery (for reasons I'm not going to discuss). I accept her apology and felt terrible that I'd been phoning her constantly on my way home as was worried she'd had an accident etc. Is there a way I should address it with her, or just write it off to a one off? She's very reliable and never had any issues before

When you say got dates mixed up is this not his regular session with her ?

That's unfortunate, ask her casually how she got her dates mixed up and whether there is anything you can do to make sure it doesn't happen again? Ie text her the day before as a reminder.

It sounds like a genuine mistake though, I wouldn't be too harsh since it's the first time but I would definitely bring it up casually so she doesn't feel attacked as she has apologised.

No, it wasn't his regular session. She had him down for next Friday instead of this Friday. I would never attack her, I was just sick rob worry. I've already taken her up flowers as I would hate for her to be upset as I know she would be.

Just a mix up, completely understand why you were worried and annoyed but I'm sure she will be more careful in future. She didn't actually forget to pick him up, sh3 didn't think she was supposed to so doubt it will happen again.

OP you sound so nice!

It does sound like an unlucky mix up though, if you're sure she won't do it again then maybe just let it slide.

That's a good point actually, thank you drogo

I'll defo just let it slide, thank you everyone x

She will have reviewed what happened and hopefully taken measures to prevent said mix up in the future. I would be confirming any changes with her in writing and verbally on the day in the future, although as it was a one off change personally I would do this anyway.

I'm sure she will be double checking all dates in future. Hopefully nursery can accept what's happened.

Drogos point is really valid. She didn’t forget, she didn’t think she was collecting that day. I hate it when children start changing days around as it throws my internal calendar out of sync. Does she have a list of dates in advance or are they all done verbally?

It is one of my worst fear that I forget to collect a child, so if she is anything like me will be mortified that this has happened.

She is mortified Maryann, it's such a shame as I know she's never done it before. It's all done via text. She's very flexible and sometimes asks myself to swap days for docs appts etc, so there's never any issues with adding/changing dates from both our ends. I completely agree with Drogo as I mentioned above.

Sorry, I wasnt having a go, apologies if it came across like that.

It did sound a wee bit like that, so I'm sorry too that I got on the defensive! Its all forgotten about now, I have her Xmas present all sorted and my wee boy is looking forward to his Christmas trip and party with her

@Maryann1975, I am now wondering if I know you irl because of your username and I'm tbinking you are a childminder, me too 😂