Some of you are aware that I had a lady with a baby round who wanted adhoc care, only to decide she wanted me 2 full days on contract at double pay for 1:1 care.
Well, baby came at 9.30am and at 10.10am I had an email from the mum saying she was in tears before she even pulled off the drive and hasn't felt better since so is coming at 1.30 to collect her instead of 5.30pm. The poor thing is in a state about leaving her little baby (8 weeks) - totally understandable.
She wants to pay me until July (as originally agreed) as she doesn't want to loose me in case she does decide to continue with the days. In the meantime, it looks like although I'm getting full pay, she will only use me part time, if at all.
I just feel so sorry for this lady. She had a terrible birth, has had 2 blood transfusions since and has just admitted that she didn't bond with her baby and just felt 'responsible' and 'tense' BUT now baby has started smiling, she's getting THOSE feelings of bonding which is GREAT but it's making the handing her baby over so much harder. She's now feeling like baby is so young to be left with another carer which I TOTALLY understand.
BUT, she's paying me and I feel bad but she doesn't want me to give the spaces away. What can I do to make her feel better? I've already given her info on PTSD as I'm certain she's got that! She was very grateful and I think she just likes to have people to talk to. She's also new to the area. What else can I do to help/reassure her?????