Am I being unreasonable? I enrolled my 3 year old at camp Beaumont for 5 weeks during the summer holidays (full time as I work 40hours). He goes to a full time nursery during term times.
There was no settling in period, just sign him in and leave. All was well until I picked him up on the first day to be told he kept running away from the group..
3rd day, I get a call to say that he hurt another child with a toy and would be given a first warning, when I picked him up they told me he had been really good all afternoon..
Today is day 4, I get a call to say he's on his final warning (for accidentally hurting a child with a chair - the lady told me it was an accident and my son is not a violent person). They tell me they have a three strike rule, if he receives another he will be excluded. They won't offer a refund under any circumstances, I've paid over £1000 for this camp, I'm so angry at them?
My son isn't an angel, but I really don't feel like they've tried to help him settle in? As a single parent, I cannot afford to be £1000 out of pocket with no childcare options. I spoke with head office twice and they won't refund the money. Any advice on where to go from here?