Mine didn't tour the house but all are different. Certainly be prepared for them looking everywhere and then you're covered!
Paperwork, paperwork, they LOVE paperwork. Sometimes I think they like this more than seeing how good you are with the kids!!!
Be yourself. If doing messy play, my advice would be to do something not SO messy i.e. sticking, as you don't want extra stress! Make sure if they have a hot drink whilst there, you ask them to keep safely away from kids
You MUST:
- display Ofsted Certificate
- display public liability insurance
- have some sort of complaints book/folder for parents to use if needed
Safety things to consider:
- cupboard locks
- safety film on anything glass if not safe glass
- stair gates
- cleaning products etc out of reach of children
- fireguard on fireplace (if got one)
These are some things I was picked up on in case it helps:
- I didn't change towels daily (do now)- everyone I know has been asked how often they are changed
- I used the word 'not' which is seen as a negative!!! All I said was 'oh xxx, lets not touch that, lets ........' all in a very nice soft voice but she said they don't like any negative words like 'no, not, don't' etc! (please don't let it stress you though, I'm sure mine was having a bad day! )
Oh yeah, birth to three matters........do you have a poster? If so, stick it up if it isn't already, if not, just make sure they know you are aware about it and tell them you will be going on a course.
If you have a wish list (of items you plan to get, courses want to go on etc), let them see it with all the other paperwork.
Make sure all signatures are on all forms required and that you have all the necessary permission forms completed.
They like to see multicultural toys etc. so if you don't have any, try to borrow some from toy library if you have one? Or at least have it on a wish list.
I'm sure others will come up with lots of other tips for you.
Best thing is to try not to worry TOOO much and just be yourself, good luck!