OK I am havig real problems with this one.
I used to charge full in term-time and half in the holidays to hold the place.
This caused problems because the parents thought as they paid half in the holidays they could use the space.
So I changed it and charged a higher rate term-time to secure the space.
People don't like the perseption of paying a higher rate
How do I solve this?
I can't afford to charge nothing for the holidays I can't afford to hold a space in the holidays in case it is used on the basis of half fee
I am a money grasping greedy childminder