CMs and nannies! how long does it take to register to accept childcare vouchers?!
we are desperate to use our childcare voucher stash (hubby has now accrued 4K of childcare vouchers that we cannot spend!!!)
we hired a new nanny in august - in september our nanny started the process of becoming registered with ofted. in december her ofsted registration came through and in january she applied to register to accept the childcare vouchers (edenred and kidsunlimited), so that finally we could start paying her with our childcare vouchers. it's now march and she says she has not heard back from either edenred or kidsunlimited. i have phoned them up but they will not speak to me as the employer. getting the nanny to be pro-active and sort this out is difficult (i don't know why but i think because she is very shy on the phone). i also fear she might have completed the edenred/kidsunlimited registration forms wrongly...
my question is, how long should the process of registering to accept the childcare vouchers actually take? is there anything as employer that i can do to speed up this process? (i have even thought about using a pay rise as an incentive for her to sort this out). our nanny is leaving the job in september so we only have a few months left...