I am a CM and I've been open over the Christmas holidays (apart from Bank Hols and Christmas eve). Parents have been off but quite understandably still been sending their kids as I charge regardless unless I am ill or have taken the time off myself. The problem is I have found myself hanging around waiting for kids to be dropped off and picked up despite asking for an indication of times.
I don't expect them to stick to pick up times to the minute but we're talking an hour or more later than times they've given me (although still within contracted hours). How do others prevent this? Am debating introducing core hours of say 10-4 and saying no pick up or drop off outside of these unless by proper prior arrangement.