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Is Payment in Lieu of Notice Always Applicable in a Childminder Contract?

4 replies

Dunfy · 18/11/2013 15:14

It appears that there is some confusion over whether payment is always due for the stipulated notice period. It also appears that certain Legal Teams do not always have it right either.

I want to provide information on what I went through last year and why it may not always be the case. Mine was a standard NCMA contract with notice period required four weeks. It was a school holiday only contract (13 weeks).

Last Feb half term I handed in notice with my XCM. My child had been with her for five years and I could not fault her. My child had just gone passed the stage of needing care. Indeed my child had been there one year more than required as enjoyed it so much. I just felt that as we were away on holiday at Easter that it would be a good time to stop.

Anyway, when I handed in notice she said that is fine. I will charge you for this week and I will only charge you two weeks for the notice period and waive the rest. You cannot give me notice in a holiday period. I responded but my holiday is not until Easter, that is six weeks away. She then said but you can only give notice when I am working. I said but this is half term but then realised she meant only the weeks I used her. That meant Easter, May and the remainder in Summer Holiday. I thought that doesn't seem right.

The next day when she dropped off my child off she said that she had spoken to her Legal team and they had confirmed that she was correct. She advised me that she would be invoicing me for half term and the two weeks of the Easter holidays. There was to be no further discussion on the matter and if I did not pay the invoice within seven days she would be commencing legal action for the full six week period.Nice :(. I told her I was only prepared to pay her for the one week of half term that she had worked. This was turned down flat. I was extremely hurt as I had always treated her with respect and paid promptly.

I contacted the CAB they read through my contract and confirmed that they felt I was correct. She was not financially out of pocket as she would not normally have received any financial reward from me during term time and she had six/seven weeks to find a replacement.

I wrote my CM a letter explaining that I had been legally advised that I was correct. No response.

A couple of months later I received a letter from her solicitor demanding payment. I responded explaining why I felt the money was not due. I even pointed them in the direction of the NCMA Business Factsheets which had a paragraph explaining how the notice payment worked if it was a term time or holiday only contract. Again, no response apart from a second standard letter demanding payment.

Eventually, after I threatened the Legal Ombudsman, the solicitor responded stating that the court papers were being served.

When the papers arrived I submitted my defence. I also explained that neither the solicitor nor XCM had been prepared to provide back up for their claim.

Finally, I received a letter from the Small Claims Court. A County Court Judge had called a Conciliation Meeting at the court. This is like a pre hearing.

At the meeting he asked the CM to explain her claim. He then asked to read the contract. He advised that it did not make it clear that notice had to be paid regardless of when it was given. He asked when I had given notice (Feb) and when she was next contracted to look after my child (Easter). He advised her that if she were to continue to the final hearing she would be highly likely to lose and would incur my loss of earnings. All that was due was the money for half term which she had turned down flat ten months earlier.

I paid the money for half term; the case was dropped.

I hope this may be of help for anyone who finds themselves in a similar position. I used sites such as this for advice last year when I found myself in this awful position.

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thisfoofooisallmine · 18/11/2013 15:29

Thank you for posting that, sorry it had to end this way with your cm Sad

Coveredinweetabix · 18/11/2013 21:27

The CM we used briefly a while ago for term time only care stipulated in her contract that we could not give notice during the holidays or, if we did, it did not become active until the first day of the following term.

minderjinx · 19/11/2013 13:23

It is quite standard for term time only contracts to specify that notice must be in term time. This is because there are always a lot of parents looking for childcare at the end of the school year for the year ahead, but if a parent gave notice in the middle of the long holiday, the childminder might find it difficult by that point to fill the place they were holding for the child whose parents just gave notice. Of course notice goes both ways, so it also protects parents against their childminder having a change of heart and leaving them without childcare for the coming term.

The OPs situation is different in that the contract is for (school) holiday care only. That is unusual and there was clearly no agreement about how notice would work in that situation. FWIW I only do ad hoc care in the holidays, payment on booking, so if a parent wants care for the next holiday they need to book it, but I do not make any assumptions and am free to take other children if their parents book first.

Dunfy · 20/11/2013 11:10

That is so well explained as to why it would be standard to exclude holiday periods in a term time only contract.

I was new to the childminding game and just thought it was the norm to have a school holiday only contract ( the opposite of a term time only one). Ad hoc was never offered and I simply did not know it was an option. You live and learn.

She did very well over the years because I always had two weeks in the summer and one week at Easter. She received full pay for those. I also paid for BH even though she did not work them including Christmas, New Year etc.

You know what it would not have mattered if she had not jumped on the legal band wagon as soon as I gave notice and refuse to talk to me. :(. To this day I cannot work out why the NCMA Legal team supported her in this once they had a copy of her contract. Perhaps because win or lose they would still be receiving a lovely fee????

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