I have just started working full time and have got a local lady to do drop off and pick up for my dc- at school and nursery. She did pick ups before the summer a few times. 1st day she arrived without key to house. I sent her back to get it as did not have to leave yet. In afternoon she picked dc up the wrong way round (on foot) so oldest dc had to walk twice as far as necessary. I had not specified an order but will do in future. Today she only had pick up to do as DP did drop off as working from home. She forgot one of the dc!!!
When DP questioned were he was she said she thought he had him. He sent her out to get him but we may incur extra charges from nursery.
DP says she's incompetent just get rid of her. I have sent a job description to an agency to start looking.
We haven't yet signed a contract with her but if we had I think forgetting a child would be serious enough for Immediate dismissal but we have no alternative for Monday.