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Paid childcare

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late payment should I fine.

4 replies

calmlychaotic · 11/01/2013 00:04

just had a new child start with me. contract completed and signed, the payment due date is 25th each month but as already gone I explained and have them am invoice confirming payment due immediately. this was last week. when I checked bank I realised they had not paid, I asked them and they said they thought it was the 25th this month, I had explained clearly and in writing. they agreed to pay that day, that was 3 days ago. just checked and still not paid its over a week late now. in my contact I have late payment fee after a week. I will speak to them tomorrow and chase payment again. it doesn't seem right to me, they knew it was in advance. I am wondering whether to charge late fee but don't want to cause bad feeling with a new starter. at same time don't want to be taken advantage of.

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Are your children’s vaccines up to date?
Strix · 11/01/2013 06:33

I think you are technically in the right. But, as you have already said, i'd probably let it go to avoid bad feeling. I would just re-clarify (in writing) the payment arrangements.

ZuleikaD · 11/01/2013 06:40

I would text them this morning and say please bring a cheque when you drop off today (or whenever) otherwise I will be unable to take so-and-so.

Then follow up (in writing). "You will note that clause X.X of our contract provides for a daily charge of £5 for overdue payment. I have waived the charge on this occasion but it will apply in future months."

To be honest it's a really bad sign that they're being like this at this stage - I wouldn't let them muck you about at this point otherwise it's a sign of things to come.

looneytune · 11/01/2013 10:24

If you don't charge it, definitely put something in writing saying you've waived it on this occasion (or you will waive it if paid by X) but any future late payments will incur the usual late payment fee.

I personally would be asking for cash now or payment in my bank, I would not be happy to accept a cheque at this late stage as means more waiting (plus I don't actually accept cheques myself anyway).

Good luck, I know it's difficult but this is not a good way to start so it's important they know they can't muck you about!

calmlychaotic · 11/01/2013 18:50

thanks everyone for advice, brilliant as ever and I have been paid, it isn't a great start but lets hope just teething problems

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