CM Club - What should I do?

[MaryPoppinsBag]

I have a customer whose childcare is paid by a college.

When she first started using me she used a provisional timetable (or so she says) and used me thinking college would pay me. College however only paid me for when she was there. So there was a shortfall of £80

I worked out the difference and knocked off £30 as I felt sorry for her (husband was out if work)

Just got a letter from the college and she has over used me again!!! She upped her hours and college have lessened them!

I have to look back at my register but I think she owes me £90

I think she knows as last week she said she didn't need me one morning and then this
week has said she doesn't need me at all.

WWYD? I am tempted to give her notice. College have paid up to the start of next term.

well, it's a bit confusing

is your contract with the parent or the college? who do you invoice?

obviously you should be paid for the hours you have worked, that's a given

if it's getting unbearably complicated then yes, give notice; if money issues are starting to irritate you then the business relationship will prob begin to break down

Yes, I would give notice. Either that or square up with her (give her an invoice for the extra) and then deal directly with the college.